About Cardamom

The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes.

Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare — data, analytics, AI, and EHR application experts. We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises. Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.

About the Role

The Epic Bridges Analyst / Interoperability Engineer will join a dedicated integration team supporting a large health system through a long-term managed services partnership. This role focuses exclusively on the Epic Bridges components of interoperability—building, maintaining, and supporting Bridges interfaces across clinical and operational workflows. You’ll collaborate closely with the client’s interface engine vendor, who is leading the migration from an on‑prem engine to a cloud-based platform, while your team provides Epic-side expertise throughout the transition and ongoing support.

What You’ll Do

• Build, configure, and support Epic Bridges interfaces across clinical and business domains (ADT, orders, results, scheduling, billing, etc.)
• Monitor interface queues, resolve Bridges errors, and ensure reliable message flow between systems
• Perform HL7 v2 mapping, troubleshooting, and validation during interface development and ongoing support
• Partner with the client’s interface engine vendor during the cloud migration, providing Epic-side expertise and testing support
• Participate in integration testing, cutover planning, and post‑go‑live stabilization
• Maintain documentation, mapping tables, and change control artifacts
• Collaborate with Epic TCs, vendor PMs, and internal stakeholders to support new and existing interface needs
• (Lead role) Provide strategic guidance for new interface requests, define intake methodology, and mentor junior analysts

Qualifications

• Epic Bridges Certification — Required
• 3–10+ years of Epic Bridges build/support experience (8+ years preferred for the App Lead role)
• Strong HL7 v2 experience across core message types (ADT, ORM, ORU, SIU)
• Experience supporting interface migrations or large-scale interoperability projects
• Familiarity with cloud-based interface engines (Rhapsody, Corepoint, Cloverleaf, Ensemble/Health Connect) is a plus
• Strong analytical and troubleshooting skills with a focus on reliability and data accuracy
• Excellent communication, documentation, and stakeholder collaboration abilities
• (Lead role) Demonstrated experience with interface strategy, intake workflows, governance, and team mentorship