What You’ll Do: 

The Project Manager – Technology @ Cross-Functional Delivery is a first dedicated role of its kind for our team.  This person will be embedded within the tech org but operating cross-functionally, a bridge between engineering/technical teams and non-technical stakeholders — translating both directions fluently.  Owning the structure and visibility of all active workstreams across the organization.

Day-to-Day Responsibilities also include: 

Workstream & Delivery Management

• Maintain a live view of all workstreams: owners, status, milestones, and blockers
• Run planning ceremonies (kickoffs, sprint planning, reviews, retros) and keep them efficient
• Decompose initiatives into well-scoped tasks with clear owners and timelines
• Identify and resolve cross-functional dependencies before they become blockers

Technical Translation & Stakeholder Communication

• Translate technical work, trade-offs, and timelines into language non-technical stakeholders can act on
• Help the VP of Technology communicate progress, risks, and decisions to leadership and the broader org
• Prepare and deliver status updates, roadmap summaries, and exec briefings
• Field incoming requests from non-technical teams and route/scope them appropriately with engineering

Work Tracking & Best Practices

• Own the work-tracking system (e.g., Linear, Jira, Asana) and ensure it reflects ground truth
• Define standards for how tasks are written, estimated, tagged, and updated
• Build dashboards that give leadership real-time visibility without manual status updates
• Run retrospectives and continuously improve how the team plans and executes

 
What You'll Bring

Must Haves: 

• 4–7 years of PM or program management experience in a tech company or technical org
• Proven track record working directly with software engineers and technical leads
• Strong ability to communicate technical concepts to non-technical audiences — and vice versa
• Hands-on experience with modern work-tracking tools (Linear, Jira, Asana, etc.)
• Comfortable with ambiguity; able to create structure without waiting for it to exist
• Clear, concise written communicator — your updates reduce questions, not generate them

Nice to Haves: 

• Experience in a startup or high-growth environment a strong plus
• PMP or agile certifications nice to have, not required

Why You’ll Enjoy Working at Escalon:

We offer a variety of health benefits, all available on the first day of the month following employment with us, to keep you and your family feeling fit and well.  

• Medical, Dental and Vision options  
• Life and Disability  
• STD/LTD  
• 9 Paid holidays each year  
• Flexible PTO  
• 401K Retirement Plan  
• Incentive compensation  

If you are hired at Escalon, your final base salary compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee’s geographic location. In addition to those factors – we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer.  

 
Escalon is an equal opportunity employer.  

More about Escalon Services:

Escalon Services is a Business Process Management (BPM) company that provides Essential Business Services (EBS) through a tech-enabled platform to small- and medium-sized businesses (SMBs) and startups. The Company enables its clients to spend less time on "back office" functions and provides the value and insight that enables clients to spend more time focusing on delivering value and moving their businesses forward. With a US-based remote workforce and global delivery team in India, Escalon’s solution fills a widening service gap in the SMB market, underpinned by (i) increasing demand for quality insights in an increasingly competitive marketplace (ii) decreasing supply of CPAs and quality in-house talent and (iii) the cost frictions associated with scaling internal back-office teams as businesses grow. For more information on Escalon: https://escalon.services/  

Since founding, the company has executed both on an organic and M&A strategy to expand service offerings and drive revenue expansion opportunity through cross-sell/up-sell. Before partnering with New Harbor Capital in late 2022, Escalon completed two significant acquisitions which tripled the revenue of the company and expanded the FinOps capabilities of the platform. Continued corporate development is a key value driver for the business going forward, with a highly fragmented market of service providers, often individually unable to scale due to lack of technology-enablement and offshore capabilities. 

In late 2022, New Harbor Capital made a growth equity investment in Escalon Services. 
 

About New Harbor Capital 

New Harbor Capital is an experienced, lower middle-market private equity firm that seeks to partner with growth-minded, founder-owned companies. Based out of Chicago, New Harbor Capital is committed to optimizing the growth potential of its portfolio companies while respecting their long-term visions. The firm was founded on the belief that mutual respect and collaboration lead to successful outcomes. New Harbor recognizes the importance of finding the right partner, and the firm is committed to helping its portfolio companies and their leadership maximize both personal and financial goals.  
 

As a strategic partner, New Harbor taps into decades of experience to guide businesses through challenging economic cycles and market conditions. New Harbor Capital has raised over $750M in capital across three funds and focuses on tech-enabled services, healthcare, and education services.