This role will be expected to be in office 5 days a week.

About Esper

Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.

About the Role

We're looking for a curious, hands-on intern to split their time between our Product and IT teams. In this cross-functional role, you'll get real-world exposure to device validation, test automation, IT operations, and internal tooling — all within a fast-moving tech environment. This is a great fit for someone who likes tinkering with hardware and software in equal measure.

What You'll Be Doing

Product Team

• Unbox and onboard partner hardware, logging assets accurately in Asset Panda
• Run device validation processes and maintain lab and virtual devices
• Assist with API workflows and scripting to support test automation
• Build and maintain automated workflows using AI tooling and internal platforms

IT Team

• Field internal helpdesk tickets covering laptops (macOS, Windows 11 Pro), SaaS tools, and IoT devices
• Provision and configure new computers following documented workflows
• Maintain and update inventory records in Asset Panda
• Keep the IT internal wiki (Confluence) accurate and up to date
• Organize and restock IT supplies as needed

What We're Looking For

Required

• Currently enrolled in a college program (or high school senior with strong technical interest) in Computer Science, IT, Engineering, or a related field
• Comfortable troubleshooting using the OSI model and networking fundamentals
• Familiarity with the various mobile and desktop operating systems
• Basic Python scripting experience (or eagerness to learn)
• Able to follow documented processes and ask good questions
• Strong attention to detail, especially with inventory and documentation

Nice to Have

• Familiarity with the Android framework
• Exposure to device management platforms (e.g., Jamf Pro, MDM concepts)
• Experience with ticketing or ITSM tools
• Interest in IT security or automation

Hourly Range

$20-$25/hour 

Perks & Benefits

• Daily catered lunches
• Wide variety of snacks in the office
• Stand up desks with 36” curved widescreen monitors for each employee
• Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis

Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.