About Jack Westin

Jack Westin is a leading Medical College Admissions Test (MCAT) preparation company which is known for crafting high quality, but free, practice materials. The MCAT tests students on the scientific reasoning skills and scientific knowledge which can be learned during typical undergraduate coursework.

Our Three Principles

As we continue to grow and help students, we are guided by three major principles that we believe are vital to our community.

Attention to quality

We only create courses and practice questions that we would use. That means having the best, first-class teaching content that can possibly exist. We're not satisfied with mediocrity. We don't care about the amount of time or money it takes to get something done right. If it's not perfect, we won't stop until we believe it is. This ethos runs deep within our company.

Excellence in support

We're obsessed with our students. Their well-being and success drives us each day. Great customer service is not an afterthought. It is the most important service we can offer. We understand that our students come from different learning backgrounds. It's our mission to ensure that each one has an amazing experience.

Learn from anywhere at anytime

We are committed to building the future of education on the internet so that it is easily accessible to all students from around the world. Our dedication is to all students who want to learn, regardless of their pace, and no matter what time of the day it is.

About the role

We are looking for a highly skilled Sales Audit & Performance Manager to help elevate the quality and effectiveness of our sales team. This is not a traditional management role — instead, you will act as a critical partner to leadership by auditing sales interactions, identifying improvement opportunities, and coaching the team to perform at a higher level.

This role is ideal for someone with strong consultative sales experience who can break down what “great” looks like and help others consistently execute it.

What you'll do

• Conduct in-depth audits of sales activities across multiple channels, including: call recordings, emails, SMS / chat conversations;
• Evaluate performance against company sales processes, frameworks, and best practices;
• Identify gaps in: discovery and needs analysis, objection handling, communication clarity and tone, closing techniques, follow-up quality;
• Provide structured, actionable feedback to individual sales reps;
• Work closely with leadership to: Improve sales scripts and processes, refine messaging and positioning, and identify trends and recurring performance issues;
• Track and report on team performance, quality scores, and improvement over time;
• Support onboarding and ongoing training by sharing best practices and examples.

Requirements:

• Strong sales background (mandatory):
• • Proven experience in consultative sales (B2B or high-ticket B2C preferred)
  • Deep understanding of sales frameworks and buyer psychology
• Experience reviewing or improving sales performance
• • Prior experience in QA, auditing, coaching, or sales enablement is highly preferred
• Excellent English skills (C1–C2 level or equivalent)
• • Ability to evaluate nuance in tone, persuasion, and communication
• Analytical mindset
• • Ability to assess conversations critically and objectively
• Strong communication skills
• • Can deliver clear, constructive, and actionable feedback
• High attention to detail
• Availability to work US business hours

Compensation: $2000 to $2200 per month

Ready to make an impact? Apply now on and join our team.