LGTC Group, P.C. is a CARF-accredited, multi-site behavioral health organization providing evidence-based mental health services across outpatient, IOP, PHP, and residential levels of care throughout the Bay Area. We serve children, adolescents, and adults across Santa Clara and San Mateo County and beyond, with a multidisciplinary team that collaborates to deliver individualized, compassionate treatment promoting lasting recovery and well-being.

Job Overview

The Clinical Manager – Pediatric IOP/PHP (Ages 6–12) provides clinical leadership and real-time operational management within our structured, high-acuity partial hospitalization and intensive outpatient programs for school-age children. This role is based at our Union Avenue location in San Jose.

The Clinical Manager ensures safe, effective, high-quality care by supervising clinical staff, guiding treatment decisions, and maintaining program flow — while serving as the on-site lead during assigned shifts. This role serves two sites: our HQ location in San Jose and our Burlingame site, with scheduling across both.

Duties

Clinical Leadership & Oversight

• Provide real-time clinical guidance and supervision to therapists and behavioral health staff
• Observe group sessions and milieu interactions to ensure fidelity to treatment standards and program model
• Lead case consultations and support complex clinical decision-making across the treatment team
• Intervene directly in escalated or high-acuity clinical situations as needed
• Ensure continuity and quality of care across admissions, discharges, and transitions

Crisis Management & Patient Safety

• Lead crisis intervention and de-escalation efforts appropriate to a school-age population (ages 6–12)
• Collaborate with psychiatry, nursing, and program leadership during critical events
• Maintain a safe, structured, and therapeutically appropriate milieu environment
• Ensure timely and accurate documentation of safety-related incidents per organizational and regulatory requirements

Quality Assurance & Clinical Compliance

• Monitor quality and consistency of clinical programming in accordance with CARF accreditation standards
• Ensure compliance with documentation standards, DHCS regulations, and California licensing requirements
• Participate in peer review, clinical audits, and quality improvement initiatives
• Identify clinical practice concerns and implement corrective action in coordination with program leadership

Staff Clinical Development

• Provide ongoing clinical coaching, feedback, and reflective supervision to therapists and behavioral health staff
• Support onboarding of new clinical team members and mentor pre-licensed clinicians
• Model and reinforce evidence-based practice, professional ethics, and trauma-informed care

Multidisciplinary Collaboration

• Participate in multidisciplinary team meetings and clinical case discussions
• Collaborate closely with psychiatry, nursing, and program leadership on treatment planning and patient outcomes
• Contribute to clinical program development and service model refinement

Daily Operations & Program Coordination

• Oversee daily programming to ensure groups and services run on schedule for children ages 6–12
• Monitor patient flow, including admissions, discharges, and transitions of care
• Ensure appropriate staffing coverage and address operational gaps in real time
• Respond to and resolve day-to-day issues impacting program function

Clinical Leadership & Oversight

• Provide real-time clinical guidance to therapists and behavioral health staff
• Observe group sessions and milieu interactions to ensure adherence to treatment standards
• Support clinical decision-making related to patient care, engagement, and safety
• Intervene in complex or escalated clinical situations as needed
• Assist with case consultation and care coordination

Crisis Management & Patient Safety

• Lead or support crisis intervention and de-escalation efforts appropriate to a child population
• Ensure appropriate response to safety concerns, incidents, and high-risk situations
• Collaborate with psychiatry, nursing, and leadership during critical events
• Maintain a safe, structured, and therapeutically appropriate environment for school-age patients

Quality Assurance & Compliance

• Monitor quality and consistency of clinical programming in accordance with CARF accreditation standards
• Ensure compliance with documentation requirements, organizational policies, DHCS regulations, and California licensing requirements
• Identify concerns and implement corrective actions as needed
• Participate in quality improvement initiatives and peer review processes

Staff Support & Development

• Provide coaching, feedback, and clinical support to staff
• Support onboarding and mentoring of new team members, including pre-licensed clinicians
• Promote accountability, professionalism, and adherence to clinical and ethical standards

Team Collaboration & Leadership

• Serve as the on-site clinical and operational lead during assigned shifts
• Communicate regularly with program leadership regarding performance and program needs
• Participate in multidisciplinary team meetings and case discussions
• Contribute to program development and workflow improvements

Qualifications

Licensure (Required)

Active, unrestricted California clinical license required — LCSW, LMFT, LPCC, PsyD, or PhD. Associate-level licenses (ASW, AMFT, APCC) do not qualify.

Education

Master's degree or higher in Social Work, Counseling, Psychology, or a related field.

Experience

• Minimum 2–3 years of clinical experience in a behavioral health setting; IOP or PHP experience strongly preferred
• Direct clinical experience with children and/or pre-adolescents (ages 6–12) required
• Prior supervisory, lead, or floor management experience preferred
• Familiarity with CARF accreditation standards and California DHCS compliance requirements preferred

Core Competencies

• Strong clinical judgment with demonstrated ability to make sound decisions in high-acuity situations
• Effective leadership and team facilitation with a child and family population
• Clear, professional communication and conflict resolution skills
• Knowledge of evidence-based treatment approaches for children, including group programming modalities
• Crisis intervention and risk assessment expertise appropriate to school-age patients
• Ability to balance clinical and operational priorities in a fast-paced, structured environment

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (vacation, sick leave, and holidays)
• CEU/continuing education support
• Supervision hours available for qualifying clinicians building toward advanced licensure
• Mileage reimbursement where applicable
• Collaborative, mission-driven work environment within a CARF-accredited organization

LGTC Group, P.C. is an equal opportunity employer committed to a diverse and inclusive workplace.