Metabolic Medical Assistant Program Coordinator

About LGTC Group

LGTC Group is an outpatient mental health center committed to providing integrated, scientific, empathetic mental health treatment for teens, young adults, adults, and their families. Our team members from various disciplines collaborate and coordinate interventions to provide the most effective and current treatment options. This supports individuals and their families to participate in effective decision-making aimed to improve their health and well-being. 

About the role

1.Clinical Support & Clinic Operations

• Prepare examination rooms and ensure clinical spaces are clean, organized, and ready for patient visits.
• Room patients, obtain vital signs and intake measurements, and escort patients as needed.
• Track patient attendance and support daily clinic flow.
• Assist physicians and nurse practitioners with examination preparation and in-clinic procedures.
• Provide basic patient education and communicate urgent patient concerns to the appropriate clinical provider.
• Support approximately 90 weekly patient visits by ensuring supplies, equipment, and clinical spaces are prepared.

2. Medication & Inventory Management

• Manage and monitor GLP-1 medication inventory and supplies.
• Assist with medication preparation and labeling under appropriate clinical supervision and within applicable scope of practice.
• Maintain medication refrigeration and temperature logs.
• Follow established medication storage, handling, and disposal procedures.
• Monitor inventory levels and coordinate timely replenishment of medications and clinical supplies.
• Ensure medication and supply records are accurate and up to date.

3. Laboratory & Procedure Coordination

• Assist with in-clinic laboratory kits and specimen collection workflows.
• Handle and prepare specimens for processing in accordance with established protocols and applicable scope of practice.
• Coordinate laboratory courier pickups and ensure specimens are properly prepared for transport.
• Verify laboratory requisitions and related documentation are complete.
• Coordinate laboratory services and communicate with external providers as needed.

4. Patient Coordination & Care Navigation

• Serve as a primary point of contact for patients regarding scheduling, onboarding, appointments, and general communication.
• Coordinate patient appointments, follow-ups, referrals, and external provider communication.
• Support metabolic and psychiatric assessment workflows.
• Assist with patient navigation throughout the program and help ensure necessary information is collected and documented.
• Track patient progress metrics and maintain organized electronic medical records (EMR).
• Help patients understand program processes and available resources.

5. Program Administration & Practice Support

• Support daily administrative operations and maintain organized program documentation.
• Assist with billing coordination, financial administration, and payment-related documentation.
• Maintain office and clinical supply inventory and perform routine equipment checks.
• Report facility maintenance concerns and ensure the practice environment remains organized.
• Develop and maintain patient education materials, digital resources, and program documentation.
• Support communication and coordination between clinicians, laboratories, and external partners.

• Bachelor's degree or equivalent combination of education and relevant experience.
• 1–3 years of experience in healthcare, behavioral health, medical assisting, nutrition, or wellness.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with electronic medical records (EMR), scheduling platforms, and Microsoft 365.
• Ability to manage multiple responsibilities in a fast-paced clinical environment.
• Strong patient service skills and a professional, compassionate approach.

Preferred:

• Experience in metabolic health, psychiatry, or lifestyle medicine.
• Familiarity with continuous glucose monitors (CGM), wearable devices, and metabolic health tracking.
• Experience with private-practice billing or cash-pay healthcare models.
• Familiarity with laboratory coordination and clinical inventory management.
• Experience with digital outreach, patient education, or community engagement.

Skills & Competencies

• Patient-centered communication and service.
• Clinical organization and attention to detail.
• Medication and inventory management.
• Time management and coordination.
• Ability to work independently and collaboratively within a small clinical team.
• Adaptability and problem-solving.
• Professionalism and discretion when handling confidential patient information.