Qu is a leading provider of cloud-based, enterprise restaurant technology solutions. We power digital ordering, point-of-sale, and integrated payment systems for some of the most innovative brands in the industry.

At Qu you’ll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down to earth, trail blazin’ folks who value innovation. 

At Qu you will:

Lead and scale our revenue operations. This role will be responsible for overseeing revenue recognition, billing operations, and collections processes, ensuring compliance with ASC 606, and driving operational excellence across a growing SaaS and payments business.

This leader will manage an offshore billing and collection team and also partner cross-functionally with Finance, Sales, Legal, Product, and Operations while managing both domestic and offshore teams.

What we're looking for:

Revenue Accounting & ASC 606

• Lead the implementation and ongoing application of ASC 606 for SaaS and payment-related revenue streams
• Ensure accurate revenue recognition across subscription, usage-based, and transaction-based models
• Develop and maintain revenue recognition policies, procedures, and technical accounting memos
• Partner with auditors to support annual audits
• Evaluate complex contracts and ensure proper accounting treatment

Billing Operations

• Oversee end-to-end billing processes including invoicing, usage tracking, and customer billing accuracy through multiple billing platforms
• Drive automation and scalability of billing systems and workflows
• Collaborate with FP&A to align billing logic with pricing models
• Ensure timely and accurate invoice generation and delivery

Collections & Cash Application

• Lead collections strategy to optimize cash flow and reduce DSO
• Manage customer escalations related to billing disputes and collections
• Oversee cash application processes and reconciliation
• Establish KPIs and reporting for collections performance

Payments & Revenue Operations

• Oversee accounting for payment processing revenue, fees, and settlements
• Ensure proper reconciliation between payment processors, banks, and internal systems
• Manage risks related to chargebacks, refunds, and fraud-related adjustments

Team Leadership & Offshore Management

• Build, mentor, and lead a high-performing revenue accounting, billing, and collections team
• Manage and coordinate offshore teams to ensure efficiency, quality, and alignment with US operations
• Establish clear processes, SLAs, and performance metrics
• Foster a culture of accountability, continuous improvement, and collaboration

Systems & Process Improvement

• Work through Salesforce, Ordway, NetSuite and Zentact on billing and revenue automation
• Lead system improvement and upgrades related to revenue and billing
• Drive process standardization and documentation
• Leverage automation and analytics to improve efficiency and accuracy

Cross-Functional Collaboration

• Partner with Sales Ops on understanding deal structure and pricing implications
• Work with Legal on contract terms affecting revenue recognition
• Collaborate with FP&A on forecasting and revenue analytics

Qualifications

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred
• 10+ years of progressive accounting experience, with at least 5 years in a leadership role
• Deep expertise in ASC 606, specifically in SaaS and payment processing environments
• Strong understanding of subscription, usage-based, and transaction-based revenue models
• Experience managing billing and collections functions at scale
• Proven experience managing offshore teams
• Strong analytical, problem-solving, and communication skills
• Experience with ERP systems (e.g., NetSuite, Oracle, SAP) and billing platforms

Preferred Qualifications

• Experience in high-growth SaaS or fintech companies
• Familiarity with payment processors (e.g., Stripe, Adyen, Worldpay)
• Experience with automation tools and revenue recognition software (e.g., Ordway, Zuora, RevPro).