Who we are:

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

Who you are:

Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!

About the role:

We are seeking a Product Owner to support execution of our data platform and API-driven products. This role partners closely with Product Managers, engineering, and data teams to translate product strategy into well-defined, executable work, ensuring scalable, reliable, and high-quality delivery in a regulated environment. 

This role is critical to ensuring data and API products are clearly defined, properly scoped, and effectively delivered. You will operate at the intersection of product and engineering, owning backlog quality, refining requirements, and driving day-to-day execution across data pipelines and API capabilities. 

Responsibilities include:

• Partner with Product Managers to translate product strategy, roadmap, and priorities into detailed, actionable work  

• Own and manage the product backlog for data platform and API capabilities, including grooming, prioritization, and refinement  

• Write clear, detailed user stories and independently author acceptance criteria that enable engineering and QA to execute without ambiguity  

• Define and document API behaviors, data structures, and integration requirements in collaboration with engineering and data teams  

• Ensure clarity and completeness of requirements for data pipelines, APIs, and integrations, including edge cases and failure scenarios  

• Partner closely with engineering to answer questions, resolve ambiguity, and unblock execution throughout the development lifecycle  

• Actively participate in Scrum ceremonies, including sprint planning, standups, reviews, and retrospectives, maintaining a high-velocity delivery cadence  

• Manage, maintain, and protect scope of product work to ensure timely and effective delivery  

• Regularly communicate status, risks, and blockers to Product Managers and stakeholders  

• Pair with Product and Delivery leadership to anticipate tradeoffs, sequencing decisions, and scope adjustments  

• Develop deep subject matter expertise in assigned data and API domains, serving as a go-to resource for internal teams  

• Support validation of delivered functionality, ensuring it meets defined acceptance criteria and quality expectations  

• Incorporate regulatory, data governance, and security requirements into product definitions and execution  

• Leverage AI tools to accelerate documentation, analysis, and workflow efficiency 

Required Qualifications:

• 5+ years of experience in Product Owner, Business Analyst, or similar role supporting technical product environment 

• Experience supporting delivery of data products, APIs, or platform capabilities (not limited to UI-driven SaaS features)  

• Strong understanding of software development lifecycle and Agile methodologies, including backlog management and sprint execution  

• Proven ability to independently write detailed user stories and acceptance criteria with high precision and clarity  

• Working understanding of APIs, data structures, and system integrations (e.g., REST APIs, data pipelines)  

• Ability to collaborate closely with engineering and data teams on technical requirements and execution details  

• Strong attention to detail and ability to manage complex requirements across multiple workstreams  

• Experience working in regulated or risk-sensitive domains, preferably within fintech, fraud, or disputes  

• Demonstrated ability to operate effectively in a fast-paced, high-ownership environment  

• Strong communication skills, with the ability to clearly convey requirements, status, and risks to both technical and non-technical stakeholders  

• Experience using data to support validation, troubleshooting, and decision-making  

• Experience using AI tools to improve productivity, documentation quality, and workflow efficiency  

Preferred Qualifications:

• Experience with fraud and dispute management systems, including chargebacks and card network processes  

• Familiarity with data modeling concepts, API documentation standards, or integration workflows  

• Experience working with cross-functional stakeholders including Product, Engineering, Risk, and Operations