Smart Tech Contracting delivers turnkey BAS & EPMS solutions for mission-critical colocation and hyperscale data centers operating at national program scale. As a Master Systems Integrator (MSI), we unify controls construction (DDC, PLC, SCADA) with software engineering, optimized graphics / UI standards, and program-level governance.

Complex integrations are delivered cleanly, consistently, and fast. Our teams thrive in high-stakes environments where quality control and uptime matters, schedules are compressed, and coordination is everything.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position Title: Onboarding Coordinator

Position Location: Remote

JOB SUMMARY

The Onboarding Coordinator serves as the partner to the Onboarding & Training Specialist for new hires at Smart Tech, supporting a consistent, welcoming, and well-organized onboarding experience from day one through role integration. This role is responsible for executing onboarding activities, maintaining onboarding content, and coordinating closely with internal teams to ensure new employees are set up for success.

The Onboarding Coordinator is part of the Business Management Office (BMO) and works in close partnership with the Onboarding & Training Specialist and Organizational Excellence Manager to deliver structured, role-appropriate onboarding experiences that reflect Smart Tech’s standards, culture, and expectations.

ESSENTIAL FUNCTIONS

New Hire Onboarding & Experience (55%)

• Serve as the primary point of contact for all new hires from offer acceptance through role integration, providing responsive, personalized support throughout the onboarding journey.
• Schedule, coordinate, and facilitate new hire orientation sessions, ensuring a structured and consistent Day 1 experience.
• Deliver onboarding content across BMO standards, company culture, tools, and processes in alignment with defined programs and frameworks.
• Coordinate with HR, IT, and functional leaders to ensure new hire equipment, access, and pre-start logistics are completed on time.
• Manage onboarding checklists, timelines, and follow-through tasks for each new hire cohort, escalating issues as needed.
• Reinforce Smart Tech’s culture, values, and expectations through every touchpoint of the new hire experience.

Onboarding Content Maintenance & Support (25%)

• Assist the Onboarding & Training Specialist in updating and maintaining onboarding materials, guides, and resource libraries to reflect current standards and processes.
• Identify and flag outdated or inconsistent content, recommending updates based on new hire feedback and observed gaps.
• Support the creation of role-specific onboarding materials under direction from the Onboarding & Training Specialist or Organizational Excellence Manager.
• Ensure all onboarding content is organized, accessible, and aligned with BMO branding and formatting standards.

Onboarding Tracking & Coordination (15%)

• Track and document onboarding milestone completion, participation records, and new hire progress using established tracking tools and templates.
• Maintain accurate records for each new hire cohort and provide status updates to the Onboarding & Training Specialist and Organizational Excellence Manager.
• Collect and compile new hire feedback to support continuous improvement of the onboarding program.
• Coordinate with internal stakeholders to confirm readiness for each new hire start, including system access, equipment, and team introductions.

BMO Administrative & Team Support (5%)

• Provide general administrative support to the BMO team as needed, including scheduling, document management, and communications coordination.
• Support organizational excellence initiatives and team events such as the STC Social Club and EmpowHER Women’s Resource Group as directed.

POSITION REQUIREMENTS

• Strong communication and interpersonal skills with the ability to build rapport with new hires across roles and backgrounds.
• Highly organized with strong attention to detail and the ability to manage multiple onboarding tasks and timelines simultaneously.
• Collaborative team player with the ability to coordinate across HR, IT, and functional departments.
• Ability to deliver content clearly and confidently to new hire audiences in virtual and in-person settings.
• Proactive and solutions-oriented with the ability to troubleshoot onboarding logistics and escalate appropriately.
• Comfortable working in a fast-paced, scaling environment where processes and programs are actively being developed.

PHYSICAL DEMANDS

• The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is
• Frequently required to remain in a stationary position
• Frequently moving through office, commercial, and jobsite environments
• On occasion may move equipment weighing up to 50 pounds

TRAVEL / RELOCATION REQUIREMENTS

• Up to 10%, this may include travel to any or all 50 US states.
• Must be located near a major US airport.
• Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
• Travel may involve transportation by car or plane depending on the destination and nature of the business need.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

EDUCATION / EXPERIENCE REQUIREMENTS

Required:

• Associate’s degree or equivalent in Business, Communications, Education, Human Resources, or a related field (or equivalent experience).
• 1–2 years of experience in onboarding, HR coordination, training support, or a related administrative or operational role.
• Experience delivering or supporting onboarding, orientation, or training programs in a professional setting.
• Proficiency with Microsoft 365 tools (Teams, SharePoint, Outlook, Word, Excel) and comfort working in digital environments.

Preferred:

• Experience in a technical, construction, engineering, or technology services organization.
• Familiarity with learning management systems (LMS) or onboarding platforms.
• Experience with content creation or document formatting for training or HR programs.
• Exposure to PMO or BMO environments and project-based organizational structures.

BENEFITS

Smart Tech Contracting offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is STC's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

Smart Tech Contracting is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.

Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team!

NOTICE TO THIRD PARTY AGENCIES:

STC does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to STC in the absence of a signed Service Agreement where STC has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of STC and STC will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.