Looking for a role that fills your cup? Good news, T2 Tea is looking for a Full Time Stockroom Lead to join its new team at Westfield Sydney!

This isn’t just retail. It’s an immersive tea experience. If you love creating memorable experiences, sharing stories, and connecting with customers with the perfect brew, this is the role for you.

About Us

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia and New Zealand.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

About the role

Lead the Westfield Sydney stockroom team to deliver a fast, precise and safe stock operation that keeps the sales floor full, inventory accurate and customers served. You are accountable for the end-to-end stock lifecycle — from receiving and processing incoming deliveries, to driving online fulfilment, managing stocktake accuracy and developing your team. Your leadership directly enables the store's performance and customer experience.

Key responsibilities

• Coach, energise and support a team to work with care, pace and pride.
• Keep our shelves full, fresh and ready to surprise and delight every customer who steps into the world of T2.
• Own inventory accuracy, stock movement, receiving, transfers and stocktake preparation with confidence and attention to detail.
• Drive a safe, organised and efficient stockroom standards so the team can move quickly, clearly and safely.
• Partner with the Store Manager to turn stock insights into practical actions that support sales, service and team performance.
• Support online fulfilment with accurate, timely picking and packing that brings the T2 experience to customers wherever they are.
• Bring curiosity, accountability and a solutions-first mindset to every shift.

About you

• Proven experience in a stockroom lead, supervisor or senior stockroom role in a fast-paced retail environment.
• A confident people leader who can inspire, develop and motivate a team to bring their best every shift.
• Strong knowledge of stock systems, inventory management and fulfilment processes, with a love of getting the details right.
• Excellent attention to detail across administration, invoicing and stock accuracy, so the team can move with clarity and confidence.
• A proactive, solutions-focused mindset
• Curious, calm under pressure and ready to work at pace in a busy flagship environment.
• Genuine passion for T2, our tea-loving community and our mission to create memorable customer experiences.

Life at T2

• Competitive salary with bonus earning potential with T2’s monthly sales incentive program.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards.  T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!