Community Access Liaison (CAL)

About YMCA Of Lethbridge

The YMCA of Lethbridge is a vital community organization, with a rich history dating back to 1910, and has been a cornerstone of community engagement, child and youth development, and social responsibility. Established on values of honesty, inclusiveness, respect, responsibility, and caring, the YMCA of Lethbridge welcomes individuals of all backgrounds, ages, and beliefs, fostering an inclusive environment where everyone can thrive. The Association offers a wide range of programs and services designed to promote holistic well-being, including fitness and recreation facilities, child care services, educational programs, and community outreach initiatives.

At the heart of the YMCA of Lethbridge's mission is a commitment to building a healthier, stronger, and more connected community. Through its various programs and partnerships, the YMCA empowers individuals to reach their full potential, fosters a sense of belonging, and encourages active participation in community life. With dedicated employees, volunteers, and supporters, the YMCA of Lethbridge continues to make a meaningful impact in the lives of thousands of individuals and families, shaping a brighter future for generations to come.

Job Summary

The Community Access Liaison serves the mission of the YMCA of Lethbridge by providing oversight, monitoring, and continual supervision to the Cor Van Raay YMCA facility. The main goals of this position are:

1. Monitor the facility to ensure the health and safety of patrons, members, and the public through prevention of and response to inappropriate conduct.
2. Ensure effective implementation of team initiatives, services, and programs including Code of Conduct Policy.
3. Complete administrative tasks to support the functions of the team, including emergency and incident responses, incident reports, and related documentation.
4. Benefits for full-time employees include a complimentary membership, pension plan, and health and dental coverage, among others. / Benefits for part-time employees include a complimentary membership and pension plan.
5. Pay $24.00/Hour
6. Both Full time and Part time positions available.

Key Relationships

• All Association employees and volunteers
• YMCA of Lethbridge members and facility users
• Community Stakeholders

Nature and Scope

The Community Access Liaison will be responsible for supporting the Cor Van Raay YMCA by ensuring the health and safety of all members and facility users. The major responsibilities of this position are, but not limited to:

Leadership and Strategic Planning

• Exemplify the YMCA of Lethbridge’s Core Values of caring, honesty, inclusiveness, respect, and responsibility.
• Collaborate with peers and senior leadership to ensure team initiatives and goals align with the Association’s strategic plan.
• Promote a positive, inclusive work environment, responding to general inquiries in a timely manner and in accordance with Association policies and guidelines.
• Be a YMCA ambassador by engaging in and promoting practices and frameworks which ensure diversity, equity, inclusion, and belonging.
• Demonstrate a commitment to health and safety, incident management and emergency response within the team.
• Effectively communicate with internal and external stakeholders, demonstrating effective listening and comprehensive skills to maintain working relationships.

Organizational and Department Management

• Contribute to the completion of administrative duties within Community Services, including emergency and incident responses, incident reporting, and related documentation.
• Provide outreach to members and patrons to reduce barriers to accessing YMCA of Lethbridge facilities, programs, and services.
• Carry out tasks requiring significant concentration and the need to assess options or evaluate past practices using analytical methods and processes occasionally.
• Model best practices, upholding high standards for excellence in team implementations.
• Work on somewhat diversified tasks to make progress towards assigned objectives.
• Provide exceptional quality of facility monitoring, ensuring the health and safety of all members and facility.
• Attend all required YMCA trainings and recertifications.

Financial Management and Philanthropic Involvement

• Model the Association’s dedication to philanthropy.
• Participate in Fund Development Initiatives to further the impact of team efforts.
• Adhere to the team’s annual budget.

External Relations and Advocacy

• Be a YMCA ambassador in the community by fostering relationships through community groups, committee work, and outreach opportunities to promote team initiatives.
• Educate others on Community Services initiatives and projects.
• Build relationships with community members, organizations, volunteers, and employees
• Follow policies regarding confidentiality to safeguard data and information and handle sensitive information with a strong sense of ethics and confidentiality, in addition to other Association policies and guidelines.
• Identify Community Services recommendations for growth opportunities, in alignment with the Association’s strategic plan.

Physical/Special Demands

• This position requires extended amounts of time standing and/or walking.

Qualifications and Experience

• High School graduation or GED is required
• Education in Human Services, Social Work, Education, or Child and Youth Work
• Minimum of 1+ years of practical or lived experience in 1:1 or small group service provision such as in schools, disability services, mental health care, recreation, or social services is required
• Current Intermediate First Aid and CPR Level C certifications are required
• Previous non-profit experience is considered an asset
• Evidence of an acceptable Police Information Check and Child Intervention Check
• Three professional references are required

At the YMCA of Lethbridge, we believe that everyone deserves to be treated with respect, dignity, and fairness. We are committed to creating a workplace that is welcoming and inclusive for all, regardless of age, race, gender, sexual orientation, disability, or any other characteristic. We strive to provide equal opportunities for employment and advancement, and we encourage all qualified candidates to apply. The YMCA of Lethbridge is committed to fostering an inclusive hiring process. If language accommodations are needed at any stage of the application or interview process, please contact us at hr@lethbridgeymca.ca. We are happy to offer support through our translation program to ensure accessibility for all applicants.

Candidates must be eligible to work in Canada and possess the necessary documentation to support their eligibility, such as a valid work permit, permanent residency status, or Canadian citizenship.

Police Records checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position