About DecksDirect.com

Helping People Build Better Decks

We’re always looking for smart, creative, solution-driven people to join our team. We believe that we make the difference in our customers’ deck or patio building experience, from our products to our knowledge and our incredible service. Our departments are built on teamwork and our culture is built on our core values we live out each day.

If you’re interested in a job with a growing company where the team is passionate about creating a great experience for its customers, one of our roles may be for you!

Our Core Values

Our values are rooted in our North Star promise of Building Together to foster a workplace where everyone can thrive, and a promise to our customers to provide an unparalleled experience. We achieve success by working as a team and collaborating with our customers.

Building Together inspires a culture where every member of the team embodies the principles of Courage, Resourcefulness, and Drive. 

Courage: ignite possibilities, embrace change, and lead with confidence. 

At DecksDirect, we act courageously and boldly, seeking opportunities to be better every day. We play to win, confronting challenges, innovating fearlessly, and reimagining what’s possible. By acting courageously we overcome obstacles and create our own opportunities to succeed.

Resourcefulness: come up with bold and ingenious solutions to relentlessly overcome challenges.

At DecksDirect, resourcefulness is the bedrock of our success. We find creative solutions to overcome obstacles, utilizing every tool available and using our ingenuity to influence outcomes. With fortitude and agility, we adapt to a continuously evolving landscape, enhancing our ability to serve our customers.

Drive: break barriers, crush goals, and own success unapologetically.

At DecksDirect, our commitment to excellence drives us. By setting ambitious goals, striving for continuous improvement, and focusing on results, we achieve the best outcomes for our customers. United by our shared successes, we are driven to excel and perform every task with tenacity and excellence. 

These values are our anchor and allow every interaction to be focused on our customer’s journey with DecksDirect.

About the role

The Shipping Coordinator is key to assisting the outbound operations team at the Distribution Center. As a member of the Distribution Center, the Shipping Coordinator does clerical work for the LTL department while assisting with parcel. The Shipping Coordinator plays a huge role in making sure LTL orders are packed correctly, get marked as shipped, and get customer requests for different styles of delivery.  The Shipping Coordinator works hard to hit our goals!   

The Shipping Coordinator is accountable for shipping all LTL shipments at the DC.  The Shipping Coordinator is vital in following safety goals, putting the customer first by ensuring quality and accuracy, all while helping make sure that we ship same-day!

Key Responsibility Areas: Strategic, Communication, Financial, Management, Technical, etc

• Technical 
• • Netsuite
  • RF Smart
  • Microsoft Excel & Word (Google Docs/Sheets)
  • Department Knowledge (Picking/Packing in LTL & Parcel)

• Strategic
• • Inspect and complete LTL Shipments 
  • Assist leadership members and associates at both DC and HQ
  • Assist in evaluating and improving processes within the department
• Communication
• • Strong Written and Verbal Communication
  • Comfortable talking in front of groups of associates
  • Comfortable asking questions for clarification
• Financial
• • Understand shipping costs through Pacejet
  • Understand processes that ensure correct shipments, with minimal errors

• Management
• • Ensure shipping the same day through communication with the team lead
  • Assist with any issues in LTL & Parcel
  • Oversee LTL Freight Board, manage BOLs, and work with HQ Transportation Coordinator

Qualifications: degrees, certifications, experience, etc.

• 6 Months Warehouse Experience (Required)
• 3-6 Months of NetSuite experience (Preferred)
• Experience in Microsoft Office (preferred)
• Experience training others on processes and equipment (preferred)

Working Environment: list location (office, onsite, etc) as well as any physical requirements of the position

• On-site at our warehouse in Whitestown
• Hours: Monday-Friday, 8:30-5:00 pm - overtime eligible
• Hourly, Non-exempt
• • Wage of $22.50
• Warehouse with fluctuating temperatures both inside and outside
• Ability to lift up to 50 lbs
• Ability to stand for long periods
• Ability to walk continuously through the warehouse