About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Staff Software Developer, Backend

As a Staff Software Developer, Backend in our Client Stream group, you will serve as a high-leverage technical leader. Your mission is to take in the technical and business landscape of Dialogue’s ecosystem to architect solutions for our most ambitious programs.

Because our services touch every part of the journey—from the Member App and Care Platform to our core backend—we need a systems thinker who can bridge the gap between vision and execution. Reporting to the Director of Client Stream you will contribute to the initiatives executed by both scrum teams in this department, partner with two Team Leads (and the 10 developers that report to them), and work alongside our strong and collaborative community of developers, dev ops, designers, product managers, data scientists etc.

What you'll be doing

• Unified Codebase Mastery: Lead technical design discussions for Python backend systems, as well as React (Web) and React Native (Mobile), ensuring a consistent and high-performance experience across all interfaces. You may not know all of the systems today or be similarly strong in both frontend and backend, but an interest in learning and a curiosity for technical designs is what we will be looking for.
• End-to-End Implementation: Design and code robust APIs and data contracts that bridge our backend engines and the user-facing systems. Use AI tools strategically.
• Engineering Excellence: Champion best practices in design patterns, observability, A/B testing infrastructure, and performance monitoring.

Technical Leadership: Lead cross-functional technical initiatives, draft architecture proposals with different options, and ensure consistent application of engineering standards across the full stack.

We'd love to hear from you if you have

• Strong Software Experience: Ideally 10+ years of software development experience, with a proven track record of delivering complex full-stack projects from discovery to production.
• Technical expertise: Deep proficiency in Python (or similar backend languages), and ideally with React/React Native, with the ability to navigate the entire stack with ease.
• Product Thinking: A strong ability to translate complex workflows into intuitive technical solutions.
• Strong communication: Ability to foster good relationships with collaborators (internally and externally) and explain technical concepts verbally and in writing.
• Mentorship: A passion for elevating the team's technical skills and fostering a culture of high-quality code and peer review. When you work on an initiative, you will be leading by example.

Please note that as we serve customers across Canada, bilingualism is an asset for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up