About Direct Meds

At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be.

Senior Agent Lifecycle Engineer - Fully Remote

Position: Senior Agent Lifecycle Engineer

Salary Range: $50,000- $250,000

Note: The base salary range listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience,  and education.

We are looking for Laravel experts to join our fully remote and growing team. 

- Design and maintain the agent lifecycle: initiation, context gathering, decision-making, escalation, and workflow completion.

- Implement the logic and steps agents follow: validation, routing, lookups, tool calls, escalations, and end-states.

- Develop and refine LLM-assisted workflows to ensure predictable and safe agent behavior.

- Build and tune retrieval (RAG) over our knowledge bases and evaluate grounding quality.

- Integrate agents with internal and external systems (internal APIs, messaging/telephony, and the AI gateway).

- Implement guardrails, safety rules, fallback logic, and human-handoff behavior.

- Build observability around agent behavior: logs, state transitions, evaluation signals, and audit trails, without leaking PHI.

- Own and extend the evaluation harness (scenario-based evals, LLM-as-judge, retrieval evals) and wire it into CI.

- Collaborate closely with the Director of AI and Senior Data & Cloud Engineer on workflow design and technical rollout.

- Write, test, and deploy high-quality production code for agentic responsibilities.

To learn more about Direct Meds, please visit https://directmeds.com

Important! To apply and be considered as candidate for this position, you must apply and complete the form using the application link on Zoho below:

https://forms.zohopublic.com/directmeds1/form/SeniorAgentLifecycleEngineer/formperma/TlqT-bV49Wi-F6hpdQlWhNdLlCyS3PxraDvhG4X6tds