Operations Coordinator

Who is Disability Rights Wisconsin?

Disability Rights Wisconsin is the state’s Protection and Advocacy system, charged with protecting the rights of individuals with disabilities and keeping them free from abuse and neglect. Employing a variety of means, our advocates and attorneys use individual casework and systems advocacy to achieve positive changes in the lives of people with disabilities and their families. We are seeking employees who value this work. In turn we treat our employees well, offering a supportive environment, talented colleagues, excellent benefits, and generous leave.


Disability Rights Wisconsin arose out of a disability civil rights movement demanding that the abuse of people with disabilities end and that people with disabilities be included in life, school, workplaces, and communities. Our core values include Diversity, Dignity, Independence, Accessibility, Inclusion, Human Rights, and Liberation.


A diversity-based approach to disability rights recognizes the intersectional nature of oppression experienced by people with disabilities from marginalized and underserved communities. We work to specifically address disability-related injustices at the intersections of disability and race; disability and gender and gender identity; disability and gender-based violence; and more. We strive to create a welcoming and inclusive environment at Disability Rights Wisconsin.

Operations Coordinator

Job Type: Permanent Full Time

Full-Time Equivalent (FTE): 1.0fte (40 Hours/week) Exempt

Reports to:  Executive Director

Rate: $55,500-$69,163 Single Incumbent Wage Scale

*Compensation at DRW is based on a tiered calculation scale that incorporates prior relevant employment experience; candidate attributes applicable to social justice/disability advocacy work; grant coordination experience and/or supervision experience if applicable.


Location: Madison office. Hybrid option available. Must be a resident of Wisconsin.

  Madison Office: 1502 West Broadway, Madison WI 53713


Job Hours:  Work to be completed during core office hours; 8a.m.-5p.m.

 

Application Instructions:

Submit a resume or work experience history or both that details your qualifications and experience as they relate to the required and preferred qualifications. A cover letter or letter of interest is also preferred for this position.


Application deadline: Review of Applications will start to take place on December 4th. Final application deadline will be December 11th.

 

Note: You can request alternate formats of this Position Announcement. If necessary, you may submit your materials in alternate formats.

 

Job Summary

The Administrative Coordinator is responsible for providing administrative and organizational support for DRW in coordination with other administrative staff across multiple offices. This role will perform a variety of administrative support activities for the organization including administrative coordination, fundraising support and database management, publications and outreach, and overall administrative support to leadership. This position will be included in process management and improvement and provide support to a variety of projects as needed across the organization.

Key Responsibilities

1. Operations Coordination (60%)

·       Coordinate acquisition of office equipment and furnishings for all offices.

·       Coordinate with Milwaukee and Madison Administrative staff to maintain and improve office procedures and requests for clerical support such as incoming/outgoing mail and faxes, large copying requests, etc.

·       Resolve agency-wide operations problems and/or escalate issues to the Associate and Executive Director, as appropriate.

·       Take the lead role in working with business contacts regarding:

o   Building Maintenance

o   Rental cars

o   Office Equipment 

o   Lead contact for DRW phone/VOIP system.

·       Maintain centralized DRW Office Calendars (Time-off and Events calendars)

·       Maintain and improve systems for filing important documents such as DRW contracts.

·       Assist as needed to ensure adequate phone coverage across offices when regular administrative staff are unavailable (e.g., sick or vacation).   

·       Work with other Office Coordinators to ensure efficiencies and consistency with office protocols and processes. Make improvements when necessary.

2.   Administrative Support (15%)

·       Provide administrative support for quality improvement projects or ad-hoc projects as needed, such as all-staff meetings, trainings, partner meetings, and events.

·       Provide administrative support for the Board of Directors:

o   Prepare and organize meeting materials including agendas, handouts, etc.

o   Work with the board chair executive director and Committee chairs to schedule the board meetings and committee meetings.

o   Staff board committees with volunteers.

·       Provide administrative support to the Executive Director, Director of Finance, and Legal Director.

·       Assist the HR Manager with hiring, onboarding, and offboarding.

·       Assist HR with office assignments and parking spot assignments.

·       Welcome and attend to guests; greet and direct incoming appointments to appropriate locations.

3. Fundraising Support and Database Management (15%)

  • Manage donor database.
    • Maintain updated donor mailing lists.
    • Receive and track donations.
    • Generate thank you letters.
    • Provide reports from the database upon request.

·       Work with the Executive Director and other staff on annual appeals, Big Share, and other fundraising events, including drafting communications, coordinating mailings, and managing logistics.

·       Assist with grant submissions, including proofreading, managing workflows and submission logistics, and tracking submissions.

·       Assist with the development and maintenance of a grant tracking system to ensure the completion of timely reporting and other grant deliverables.

4.   Publications and Outreach (10%)

·       Coordinate the Annual Reporting process.

·       Oversee and coordinate bulk and other mass mailings, e.g., annual reports, training brochures, and large print jobs with external vendors.

·       Proofread a variety of DRW-produced materials.

·       Create flyers and other announcements for DRW-related events.

·       Ensure brochures are updated and DRW offices are supplied

·       Assist in scheduling, registering, and preparing for outreach events.

 

Qualifications

Required:

  • High school diploma with 5 years’ administrative support experience; or equivalent combination of experience through accredited college and/or prior work experiences, paid or unpaid. 
  • Experience in phone and customer service paid or unpaid.
  • Demonstrated level of computer skills ideally with the Microsoft Suite, including email, word processing, spreadsheets, and use of the internet. 
  • Ability to toggle between competing priorities. 
  • Detail-oriented and comfortable working in a fast-paced environment. 
  • Ability to communicate internally/externally. 
  • Proven dedication to completing projects on time and organizational skills. 
  • Experience/direct contact with persons of culturally diverse backgrounds. Successful candidates must be committed to working effectively with diverse community populations and are expected to strengthen such capacity if hired.

 

Preferred:

·       Familiarity with Wisconsin’s disability-related services/legal rights, residential, prevention of abuse/neglect systems including Family Care, IRIS, community-based mental health programs, and adult/child protective services.

·       Demonstrated experience using computerized databases.

·       Candidates of color and people fluent in Spanish or Hmong are encouraged to apply. Our organization is committed to building a culturally diverse and inclusive environment.

·       Experience with advocacy for people with disabilities or other vulnerable populations.

·       Ability to work independently, and as part of a team.

·       Experience/direct contact with persons with a disability or social justice movements.

 

Work Environment/Physical Demands:

Remaining in a stationary position, often standing, or sitting for prolonged periods:
 13 hours or less          ☐ 14-26 hours           X 27-40+ hours

Moving about to accomplish tasks or moving from one worksite to another:
13 hours or less          X 14-26 hours           ☐ 27-40+ hours

 

Repetitive motions that may include the wrists, hands, and/or fingers:
☐ 13 hours or less          ☐ 14-26 hours           X 27-40+ hours

Operating motor vehicles:

X 13 hours or less          ☐14-26 hours           27-40+ hours

 

Communicating internally and externally both verbally, and in writing. Must be able to exchange accurate information:

☐ 13 hours or less          ☐ 14-26 hours           X 27-40+ hours


Sedentary work that primarily involves sitting/standing:
☐ 13 hours or less          ☐ 14-26 hours           X 27-40+ hours


Light work that includes moving objects, boxes up to 20 pounds.
13 hours or less          ☐ 14-26 hours           ☐ 27-40+ hours


Medium work that includes moving objects up to 50 pounds.
X 13 hours or less          ☐ 14-26 hours           ☐ 27-40+ hours


Travel:

This position may require some travel between the Madison and Milwaukee offices. A valid driver's license is required.

 

Day travel will consist of:

☐ Weekly (2-3 days)    ☐ Monthly (2-4 days)    ☐ Monthly (6-8 days)   X Monthly (<1-2 days)       

  

Overnight travel will consist of:

☐ Weekly (2-3 days)    ☐ Monthly (2-4 days)    ☐ Monthly (6-8 days)   X Monthly (<1-2 days)         

Benefits

Disability Rights Wisconsin places an unparalleled value on the well-being of our staff. The following benefits are offered for permanent employees who work 20+ hours per week:

  • Generous employer contribution for individual and family health insurance plus a Health Reimbursement Account for uncovered health care costs
  • Employer-provided Short-Term and Long-Term Disability Insurance
  • 401(k) Retirement Plan with Employer Contribution
  • Flex Spending Account
  • Access to affordable, quality:
    • Dental, Vision Coverage
    • Additional life Insurance for employee and/or spouse and children
    • Critical Illness Insurance
    • Identity Theft
    • Pet Insurance

·       Public Student Loan Forgiveness

o   Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify. For more information: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service


Generous paid time off policies include the following upon date of hire:

·       10 Fixed and 4 Floating Holidays

·       Paid Sick and Personal Leave

·       Paid Vacation

·       Anniversary Pay after year one

·       Comp Time for Salaried Employees who work over 40 hours

·       Paid Volunteer Time off

·       Paid Bereavement Leave

Additionally, Employee Assistance Program (EAP); Commuter Choice, and Sabbatical Leave.

 

Equal Employment Opportunity Act (EEO) and Affirmative Action (AA)

Our organization is committed to building a culturally diverse and inclusive environment. Candidates of color and people fluent in Spanish or Hmong are encouraged to apply. Our organization is committed to building a culturally diverse and inclusive environment.  We are an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

 

Date of Job Description: 10-18-24

Administration

Monona, WI

Share on:

Terms of servicePrivacyCookiesPowered by Rippling