MLOps/Cloud Engineer

About Us

DISCO is the industry standard for managing, organizing, and sharing music and other media. We make music and media workflow fast, intuitive, and simple, directly connecting people and their work to save time. Today, we count UMG, Sony, Warner Music, Netflix, Amazon, and Rockstar Games among our customers, and over 250,000 people interact with DISCO each month. Our customers are super passionate about our product and so are we.

About the Role

We are seeking a cloud-experienced Operations Engineer to take on responsibility for our AWS hosted machine learning and platform environments. This role also involves strategising and collaboration with the internal machine learning, engineering, and product teams to enhance the reliability and efficiency of our platform. A successful candidate is:
  • A good communicator
  • Detail-oriented and organized
  • Proactive in identifying opportunities for efficiency gains, cost optimisations, and strategic growth
  • Passionate about working in a dynamic, fast-paced environment, and guiding a team from within to exceed their performance objectives
  • Willing to roll up your sleeves and get the work done, shoulder-to-shoulder with your team

Responsibilities

As a Machine Learning Operations Engineer at DISCO, you will play a critical role in ensuring the quality and reliability of our platform. Your responsibilities will include:
  • Creating and executing on AWS architectures for new and existing features, keeping security, performance, and costs in mind
  • Using the latest and best technologies available to deliver our platform to our customers and users
  • Working with machine learning engineers and software engineers to deploy and monitor machine learning models into production
  • Identifying and documenting bugs and issues, and working closely with the development team to ensure timely resolution
  • Collaborating with data scientists, managers, and engineers to define and refine requirements and acceptance criteria
  • Participating in Agile ceremonies and providing estimates for tasks and project deliveries

Skills and Experience

To be successful in this role, we're looking for someone with the following qualifications:
  • 5+ years of hands-on experience working on AWS environments, preferably in a SaaS company
  • Strong understanding of cloud-first engineering and architectures - especially AWS services:
    • Lambda, SQS, ECS, Fargate, CloudFormation, CloudWatch, and Docker/containerisation
  • Proficiency in Python language and YAML/JSON configuration formats
  • Hands-on experience with Infrastructure as Code configurations and deployments - especially familiarity with Terraform
  • Experience with issue tracking systems (e.g. JIRA)
  • Familiarity with Agile development practices and working in cross-functional Agile teams
  • Experience with continuous integration and deployment (CI/CD) pipelines
  • Experience with performance measurement and secure architectures
  • Excellent problem-solving and troubleshooting skills
  • Strong attention to detail and ability to prioritize and multitask in a fast-paced environment
Nice to Haves
  • Experience with Machine or Deep Learning is a bonus
  • Experience with Elastic/OpenSearch is a bonus
  • Experience with compliance for SOC2TypeII is a bonus
  • Experience with AWS's security services are also bonus

The Benefits of Working at DISCO
At DISCO, our employees have told us what benefits mean the most to them, and we've listened. So as a DISCO employee, you will work remotely from home (or a co-working space) whilst being supported by a friendly and fun international team. In addition, you will receive:
  • A competitive salary in a fast-growing start-up
  • Office set-up allowance
  • Annual learning and development allowance
  • Four weeks of paid vacation leave per year
  • Paid bank/public holidays as outlined in our Leave Policy
  • Two weeks of paid sick leave per year
  • Paid Parental Leave
  • A company laptop
  • Monthly internet allowance/reimbursement
  • The ability to work how you want. We’re not heavy on rule books. Everyone is trusted to figure out the best way to work.

At DISCO, we strongly believe in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue to make DISCO an incredible place to work by fostering a culture of inclusiveness, diversity, openness and collaboration. We value all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we encourage you to apply.

To apply for this incredible position, please submit your resume along with a cover letter.

Please note we will not accept applications or emails from recruitment agencies, thank you.

Engineering and Development

Remote (Melbourne, Victoria, AU)

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