DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world’s most influential companies to design and optimize environments that demand precision, scalability, and resilience.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position Title: Executive Operations Partner (Executive Command Center Lead / Co-Pilot)

Position Location: 100% Remote

Salary

DLB recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.

JOB SUMMARY

The Executive Operations Partner – Level VI serves as the Executive Command Center and embedded operational co-pilot to the C-Suite within a multi-company ecosystem operating at enterprise-level velocity.

This is not a traditional executive administrative support role. Instead, this position functions as an extension of the C-Suite’s authority - engineering time, attention, communications, travel, follow-through and executive readiness across eight operating companies and strategic external stakeholders.

This role operates in a high-frequency executive partnership model requiring continuous synchronization throughout the business day. It is designed for an individual who thrives in intensity, consistently stays several steps ahead, and eliminates operational friction before it reaches the C-SUITE.

The Executive Operations Partner will be self-directed on day-to-day work and independently performs most responsibilities. Will lead teams and projects or tasks of complex scope and broader programs. Will coordinate activities of other personnel. Assists in the development of policies and procedures.

The Executive Operations Partner will communicate and operate in line with organizational goals and values, as well as departmental objectives.

ESSENTIAL FUNCTIONS

Executive Command Center Ownership (20%)

• Own and operate a unified executive system across inboxes, Teams, calendar, commitments, and cross-company workflows.
• Maintain C-Suite Decision Queue and Delegated Operating Queue
• Set escalation and routing standards
• Independently delegate communications, draft in C-Suite voice, close loops, and enforce meeting readiness

High-Intensity Executive Synchronization (15%)

• Serve as an embedded, real-time partner to the C-Suite.
• Continuous micro-iterations and dynamic calendar adjustments
• Proactive follow-up and decision packaging
• Identify and fill schedule gaps with high-value engagements

Strategic Calendar Engineering & Time Optimization (20%)

• Design the C-Suite’s calendar as a production schedule.
• Deep-work blocks, follow-up windows, relationship cadence
• Context buffers and meeting compression logic
• Enforce agenda-required standard
• Fully populate conference calendars (logistics, QR codes, prep blocks, recovery time)

Communications Operations & Inbox Compression (15%)

• Own full communication lifecycle from intake to closure.
• Eliminate scheduling churn and suppress noise
• Convert threads into outcomes
• Build automation workflows and AI-assisted summaries
• Ensure C-SUITE never searches for logistics or credentials

Follow-Through Engine & Commitment Discipline (10%)

• Maintain structured tracking of commitments, deliverables, dependencies, and integrations.
• Decision logs, stakeholder maps, briefing artifacts
• CRM-level rigor (owner, next step, due date, escalation)
• KPI: Near-zero stale items

Strategic Partner Interface (10%)

• Coordinate executive-facing interactions across internal and external partners.
• Pre-wires, meeting choreography, artifact readiness
• Decision capture and action tracking
• Maintain narrative alignment and confidentiality

Travel, Conference & Executive Experience Optimization (10%)

• Engineer travel and events for productivity and efficiency.
• Smart lodging and flight selection
• Realistic transit planning and early booking discipline
• Curate conference sessions, plan introductions, and convert follow-ups into outcomes

Completion of Assigned Tasks and Deliverables on Time and on Budget

• Performs Other Related Duties as Assigned

POSITION REQUIREMENTS (ADVANCED LEVEL FOR ALL)

Executive Operations & Judgment

• Knowledge of executive operations and strategic time optimization within a high-velocity, multi-company professional services environment.
• Ability to operate independently as the owner of the C-Suite operating system, exercising sound judgment with minimal oversight.
• Ability to anticipate needs, eliminate operational friction, and enforce executive standards—including agenda discipline and time protection—with senior stakeholders.
• Ability to maintain strict confidentiality across executive, HR, legal, and strategic partner matters.

Strategic Time & Calendar Architecture

• Skill in engineering complex, multi-time zone executive calendars aligned to strategic priorities and proactively filling capacity with high-value engagements.
• Knowledge of conference and travel logistics planning with a productivity-first and convenience-first approach.

Communications & Decision Support

• Skill in converting high-volume inbound communications into concise, decision-grade executive inputs.
• Skill in drafting executive correspondence and briefing materials in the C-Suite’s voice.
• Skill in tracking commitments and cross-functional dependencies to disciplined closure.
• Ability to synthesize large volumes of information into clear, actionable executive summaries.

Technical & AI Systems

• Skill in advanced Microsoft 365 tools including Outlook, Teams (multi-tenant), SharePoint, Excel, Word, and PowerPoint.
• Skill in leveraging AI and generative AI tools for summarization, drafting, routing, research, and operational compression.
• Ability to implement lightweight operational systems rapidly to improve executive efficiency.

Operating Cadence & Professional Discipline

• Ability to function effectively in a continuous, real-time executive synchronization model (“10-cadence”).
• Ability to manage ambiguity, reprioritize rapidly, and perform effectively under pressure while sustaining a long-term executive partnership aligned with organizational growth.

PHYSICAL DEMANDS

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is

• Frequently required to remain in a stationary position
• Frequently moving through home office
• May be required to lift up to 20 pounds

TRAVEL REQUIREMENTS

• Up to 10%, this may include travel to any or all 50 US states
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

EDUCATION / EXPERIENCE

• Bachelor’s degree in Business Administration, Communications, Operations, or related field preferred. Equivalent progressive professional experience will be considered.
• 13–18 years of progressive experience in executive operations, senior-level administrative leadership, or executive support within consulting, engineering, or similarly high-velocity professional services environments
• 7–10 years directly supporting C-Suite or enterprise-level executives in complex, multi-stakeholder or multi-entity settings.
• Professional services experience is required; experience supporting executives within engineering or technical consulting environments is strongly preferred.
• Demonstrated experience operating beyond task execution, including executive time architecture, cross-functional coordination, workflow automation, and preparation of decision-grade executive materials.

WHAT SUCCESS LOOKS LIKE

• The C-Suite sees only decision-grade inputs.
• The calendar is intentionally engineered daily.
• If it’s not scheduled, it does not exist.
• Meetings without agendas are reshaped, compressed, or declined.
• No commitments go stale.
• Conference and travel logistics are frictionless (QR codes embedded, sessions curated, introductions planned, buffers protected).
• The C-Suite operates in autopilot mode with an operational partner consistently several steps ahead.

Benefits

DLB Associates offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is DLB's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.

Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team!​

​NOTICE TO THIRD PARTY AGENCIES:

DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where DLB has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of DLB and DLB will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.