Core Returns Clerk

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace. Join us in delivering high-quality solutions & services to our customers nationwide.


Benefits Package Offered for full-time employees:

  • Medical
  • Dental
  • Vision
  • Accidental Insurance
  • Critical Illness
  • Supplemental Life Insurance
  • Short Term Disability
  • Long Term Disability
  • 401k + Company Match
  • Legal Shield

Job Summary:

The Core AR Clerk processes daily core returns and works with customers to collect past due cores.

 

Duties/Responsibilities:

  • Assist in processing daily core returns.
  • Scan and file daily core return paperwork obtained from Receiving.
  • Process returned cores in the company’s financial system and update past due core report.
  • Send past due core list to customers on a scheduled basis or as requested.
  • Contact customers regarding past due cores.
  • Process customer invoices/credit memos for past due cores.
  • Process credits for the return of past due cores.
  • Assist customers with core questions.
  • Run weekly core aging reports
  • Attend weekly meeting to review past due and returned core report. Discuss collectability issues and determine resolution.

 

Required Skills/Abilities:

  • Strong verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Strong analytical and critical thinking skills.
  • Ability to manage time and prioritize tasks to meet established deadlines.
  • Ability to function effectively in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

 

Education and Experience:

  • High school diploma or equivalent.
  • Education classes in accounting, finance, or business management desirable.
  • At least two years related experience required.

 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

Core Returns

Ben Wheeler, TX

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