Job Purpose

As a Senior UX Designer, you will play a pivotal role in collaborating with our scrum teams to design beautiful and engaging interfaces that address both customer and user needs.

As part of the Product Team, you will work closely with Product Managers, Engineering, Customer-Facing Teams, and our customers to gain insights into our users, their goals and challenges. Your focus will be on providing a human-centric approach to design.

In addition to this, you will be responsible for defining design and UX best practices, ensuring we maintain a consistent, accessible, and engaging user experience through well-planned discovery activities.

This role is well-suited for individuals who thrive in a dynamic and fast-paced work environment and find satisfaction in adapting to changing conditions.

Main Responsibilities

• Define and maintain design standards and best practices to ensure a unified and high-quality user experience.
• Establish and implement best practices for research and discovery activities to understand Unily’s customers and users, ensuring a human-centric approach to design.
• Analyse UX-related insights and provide expert advice to Product Managers, incorporating considerations of user behaviour, psychology, and design principles.
• Create low-fidelity and high-fidelity designs and prototypes, translating concepts into tangible user experiences using tools such as Figma and the Adobe product suite.
• Collaborate with multiple scrum teams, actively participating in scrum events to contribute to refinement and reviews.
• Work on cross-platform applications, ensuring consistent and optimal user experiences across mobile phones, tablets, and computers.
• Identify areas for improvement within the product and contribute to ongoing enhancement efforts.
• Keep up to date with technological innovations and industry trends to incorporate the latest advancements into design strategies.

Knowledge, Skills and Experience

• 5+ years’ experience in user research, end-to-end design process, ideation, prototyping, user testing and implementation.
• Experience working in B2B software, ideally, additionally B2C software.
• Experience leading Discovery activities focused on delivering human-centred design.
• Knowledge and a keen interest in understanding user behaviour, psychology, and design.
• Knowledge of accessibility standards and the ability to create user interfaces that conform to them.
• Experience designing responsive and adaptive user experiences.
• Knowledge and experience using design principles.
• Proficiency with the following tools: Figma, FigJam, Maze (or equivalent user testing software).
• Understanding of agile practices and the software development lifecycle
• Effective communication and leadership skills.
• Adaptability when working with, and in, existing design and UX systems.

Required Attributes

• Dedicated and passionate about your contribution to growing the business.
• Self-motivated and independent, able to leverage support when needed.
• Excellent organisational skills and able to prioritise, multi-task, work under pressure and to deadlines.
• Able to adjust communication style for internal and external audiences.
• An agile thinker, who can quickly respond to changing situations.
• Confidence to contribute ideas and think creatively.
• Excellent attention to detail.
• Excellent problem-solving skills.
• Ability to work independently and as part of a team

Why Work for Unily?

In addition to a generous base salary and discretionary company bonus, here are somethings we think you will love:

Our awesome team culture. We are focused on achieving results as a team and having fun whilst we do it. You won’t find a friendlier or more dedicated bunch of people.

Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.

The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognise that life happens during the 9-5.30 and encourage a sustainable work/life balance.

Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen, ample parking and the option to bring your dog to work.

We offer a fantastic suite of benefits. Including 25 days holiday, Vitality life cover, Aviva pension, life assurance, income protection and so many more.

Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.

About the role

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What you'll do

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Qualifications

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