At Ecotrak, we truly care about making life easier for the people who keep facilities running. We’re a team that believes in building strong relationships and getting things done right with our customers—facilities leaders, service providers, and everyone dedicated to keeping operations smooth and steady. 

Our software platform was built with a deep respect for the hard work that goes into maintenance and repair, and we’re here to simplify that process with a thoughtful data-driven approach, easy-to-use tech, and genuine support. We’re all about guiding our customers and each other, sharing knowledge, taking chances, and challenging the status quo to find what works best.

At Ecotrak, we’re transforming how multi-location businesses manage facilities through smart, intuitive software. Find out more at Ecotrak.com/careers.

What You’ll Bring to the Crew:

We’re looking for a Product Owner who thrives in technical, detail-heavy environments and can scope, define, and ship clean, intuitive user-friendly products. You’ll lead a web platform team focused on core application functionality and customer-facing workflows — balancing backend logic, business requirements, and UI simplicity.

You’ll also own our external API and systems integration layer, working closely with engineering to support third-party integrations, lambda automation, and database-driven workflows.

This is a critical role requiring precision in scoping, a strong understanding of how users think, and the ability to make complex systems simple to use and build.

What You’ll Get Done:

• Own the product development lifecycle for core platform features (web), APIs, and integrations — from discovery and planning to delivery and iteration.
• Partner closely with UX/UI design to make complex workflows simple, scalable, and intuitive.
• Collaborate with engineering on data workflows, backend logic, and UI behavior.
• Own integration workstreams involving external APIs, SFTP automation, custom field mapping, and lambda functions.
• Coordinate cross-functionally with customer success, implementation, and support to translate real-world problems into product solutions.
• Monitor and resolve incidents tied to your features, understanding edge cases and fallout scenarios.
• Support go-to-market execution (beta, enablement, documentation).
• Champion platform-first thinking and reuse across the product and tech stack.
• Measure and improve adoption, usability, and stability of what you ship.

What You’ll Bring to the Crew:

• 3+ years of SaaS product management experience, including 2+ years managing customer-facing web applications.
• Strong capability in user-centric product design — you can simplify logic, reduce cognitive load, and ensure users don’t get stuck.
• Hands-on experience building and managing RESTful APIs, external integrations, and backend automation (SFTP, lambdas).
• Experience defining workflows involving permissions, approvals, and business logic.
• Strong ability to scope features — you think through edge cases, use cases, and how real users will engage.
• High-quality ticket writing and story development — testable, complete, and clearly prioritized.
• Proven experience working directly with developers to manage backlogs, lead refinement sessions, and ensure smooth delivery through agile practices.
• Experience working with cross-functional teams (engineering, QA, design, support) in agile environments.
• Proficiency with Jira, Aha!, Figma, Confluence, and data tooling.
• (Bonus) Experience in facilities, maintenance, or enterprise asset management.
• (Bonus) Familiarity with tools like Postman, Swagger, and API debugging.

Company Benefits

• Medical, FSA, Dental, Vision, and Life insurance
• 401(k) with 4% match
• Tuition reimbursement
• Unlimited PTO
• 11 Paid holidays
• Company Swag & Team-building events
• Opportunities for career growth
• More listed at Ecotrak.com/careers

Salary range: 120k - 140k DOE