About Ediphi

Ediphi offers the most comprehensive cloud-based estimating and preconstruction solution on the market. Estimating veteran Michael Navarro was unsatisfied with existing industry tools and set out to replace spreadsheet chaos with a purpose-built solution - created by estimators, for estimators. In 2023, he partnered with Dustin DeVan, founder of BuildingConnected, to launch Ediphi. Backed by a $28.5M Series A led by Norwest Venture Partners with continued support from Suffolk Technologies, Ediphi is rapidly expanding as a leading SaaS platform for General Contractors nationwide.

About the Role

We’re looking for an experienced estimator who’s passionate about precon and driven to make an impact. This role is a unique opportunity to help shape the future of estimating while working directly with our customers.

We’re looking for someone who can quickly connect with estimators, understand their workflows, and help new users become proficient with Ediphi. As a Product Specialist, you’ll partner closely with a CSM an exceptional customer experience, along with help from Sales, Product & Support teams. You’ll deliver hands-on training, own implementation delivery, and help customers achieve success through aligned goals and adoption.

Responsibilities

• Deliver engaging, informative training sessions that drive product understanding and value.
• Provide expert industry guidance and recommend best practices to support customer success.
• Collaborate with key stakeholders, Sales, CS, and leadership teams to execute customer SOWs and business objectives.
• Manage implementation timelines to ensure delivery of services and key milestones.
• Track customer interactions, feedback, and issues using internal tools to inform ongoing support and improvements.
• Partner with CSMs to develop strategic plans that support successful adoption and long-term usage of Ediphi.
• Contribute to team sales targets through customer engagement and driving product utilization.
• Test & validate new features and enhancements to ensure functionality and user value.
• Act as a subject matter expert internally, helping translate customer needs into product improvements.
• Travel to customer sites for trainings and attend key industry events as needed (30%).

Minimum Qualifications

• 5+ years of direct estimating experience on Ground up and Core & Shell projects. 
• Experience with Data Centers, Healthcare, Life Sciences sectors preferred.
• Excellent verbal communication skills, ability to translate technical features to users at varied experience levels. 
• Expert analytical and problem solving skills along with strong presentation skills.
• Ability to work independently with minimal direction, and as a team player.
• Strong attention to detail and follow-through; organized and detail oriented.
• Be adaptable, professional, reliable and respectful. Become a trusted partner internally and externally,  items in your hands will be taken care of efficiently and with quality. 
• Willingness to learn or experience with cloud-based software like Salesforce, Outreach, Notion, etc.

Benefits

• Remote working environment (U.S. based)
• Competitive salary and stock options
• Unlimited PTO (and we actually encourage you to use it)
• Health, dental, vision, and life insurance
• Parental leave
• A phenomenal, remote-first team that deeply cares about creating great products

Join us!

At Ediphi, our values are passion, integrity, curiosity, humility, and openness. If this sounds like a team you'd like to be part of, please submit your resume and cover letter detailing your relevant experience for this position. We're excited to hear from you!

Building a fantastic product requires building an amazing, diverse team. Diversity in life and perspective is the driver of creativity and innovation! Thus, we do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We invite candidates from all backgrounds to join our mission. At this time, we’re only hiring applicants located in the U.S. who do not require a visa sponsorship. Check back in the future, though, as we grow!