About eHouse Studio, LLC
eHouse is a premier Shopify Plus digital commerce agency and Klaviyo Master Elite partner that offers comprehensive digital transformation services tailored for mid-market and enterprise organizations.
Redefining what’s possible in digital commerce.
At eHouse, we create growth opportunities through consultation, innovation, and emerging technologies, with a relentless focus on people, clients, partners, and operational excellence.
eHouse has capabilities in eCommerce development, technological innovations, and growth marketing strategies all under one roof. We understand the unique needs and goals of each of our clients and partners, and we create customized solutions based on our deep knowledge and expertise.
In order for us to deliver the best services for our clients and partners, we must first deliver the best practices and experiences for our people. We do that by prioritizing and modeling our Core Values on a daily basis. They are our guiding principles for how we show up and hold ourselves and each other accountable: Be Curious. Be Resourceful. Be Accountable. Be Collaborative. Be Kind. If you feel a resonance with our Core Values and an alignment with the following job description, please apply!
About the role
The Technical Project Manager at eHouse is responsible for leading and managing Shopify site builds and eCommerce integration projects. This includes overseeing the development of Shopify-based eCommerce websites and ensuring seamless integration with clients' internal systems such as ERP, WMS, CRM, and OMS. The ideal candidate will have a strong technical background, exceptional project management and communication skills, a solutions-oriented mentality, and experience with Shopify and system integrations.
What you'll do
- Lead and manage Shopify site builds and eCommerce integration projects from planning, execution, monitoring, and closure to ensure timely delivery within scope and budget.
- Collaborate with clients and eHouse subject matter experts to understand business needs, technical requirements, and project goals, translating them into detailed project plans that you will continuously maintain.
- Work with cross-functional teams, including developers, designers, and QA testers, to deliver high-quality solutions while maintaining regular communication with clients and stakeholders.
- Identify project risks, develop mitigation strategies, manage change orders, and identify upsell opportunities throughout the engagement lifecycle.
- Drive to billable utilization targets for projects and resources under your management, and manage project investment to ensure we are billing for resources utilized.
- Coordinate and allocate resources effectively, oversee production team workflows, and facilitate meetings to meet project objectives and timely delivery.
- Maintain clear and consistent communication with internal teams, clients, and stakeholders.
- Provide post-launch support to ensure the smooth operation of integrated systems while driving billable utilization and optimizing resource billing.
- Ensure adherence to company processes, methodologies, and best practices, maintaining project documentation including status reports, meeting notes, and detailed action items.
- Foster a collaborative team environment, manage schedules, and facilitate internal and client meetings to support project success.
- Develop a deep understanding of client business processes, share best practices, and apply lessons learned to improve future projects.
- Build and update bi-weekly reporting, scorecard dashboards, and KPIs for ongoing status updates, ensuring alignment throughout project lifecycles.
- Other work as assigned based on business needs.
Qualifications
Required:
- Minimum of 5 years of experience in technical project management, focusing on eCommerce site builds and system integrations.
- 5+ years of client-facing experience, ideally working with leadership and C-suite teams.
- Strong experience managing Shopify Plus site builds, including custom development and app integrations.
- Knowledge of integrating Shopify with ERP, WMS, CRM, OMS, and other backend platforms.
- Experience with ERP system integrations.
- Strong knowledge of Agile, Scrum, and project management tools (e.g., Asana).
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- PMP or Agile certifications are a plus.
- Ability to manage multiple projects in a fast-paced environment.
Preferred:
- Familiarity with Asana and resource planning tools.
- Agency experience managing multiple projects and clients.
- Understanding of cloud services and APIs.
Key Competencies:
- Communication: Effectively align teams and clients on project goals and progress.
- Systems Integration: Expertise in integrating Shopify with enterprise systems.
- Shopify Site Builds: Strong knowledge of Shopify development and best practices.
- Project Management: Proficiency in Agile and Scrum methodologies to deliver projects on time and within budget.
This role is ideal for someone with deep Shopify experience, a passion for eCommerce and backend systems, and the ability to manage complex technical projects from inception to completion.