EMPIST is a full-service IT company, providing businesses with the technology they need to succeed. Each day we strive to create a teamwork-led environment that fosters the success of not just our clients and our business but of our employees, too.
Systems Administrator
Athens, Greece - Onsite (Mon-Fri)
We are currently seeking a Systems Administrator for our growing team!
We are looking for an experienced person who can comfortably handle multi-tasking in a fast-paced environment with minimal supervision. Individuals should have a technically strong, team-oriented approach to supporting network technologies. Troubleshooting and communication skills must be excellent. Patience to work with customers and vendors in real-time over the phone and through remote tools is required.
Requirements:
- Bachelor’s degree in computer science or related field, or equivalent experience
- 6+ years of professional experience in industry (MSP environment preferred)
- Proven experience working with Active Directory and Azure Active Directory
- Proven experience managing Windows Server 2012- 2022
- Ability to troubleshoot core Windows infrastructure services (Active Directory Domain Services, DHCP, DNS, Domain Controllers, File Services, Group Policy, Network Policy Server, etc)
- Experience performing administration of Microsoft 365 / Office 365 tenants
- Understanding of Microsoft 365 SaaS solutions (Sharepoint Online, Exchange Online, MS Teams, etc)
- Proven experience in Exchange Server environments (specifically 2013 and 2016)
- Experience with RMM tools such as Kaseya Virtual Administrator
- Ability to resolve technical issue and escalate to other teams as required
- Track records of creating knowledge base documentation
- Ability to resolve backup and disaster recovery related issues as needed
- Excellent organization and customer service skills
- Excellent verbal and written communication skills
- Strong motivation, self-direction, commitment, and integrity
- Ability to multi-task with solid analytical and problem-solving skills
Preferred:
- Azure Certifications (Azure Administrator / Azure Fundamentals) or equivalent experience with Identity, IaaS, or PaaS in the Azure Platform
- Experience working with Azure AD Connect
- Ability to troubleshoot Active Directory Federated Services (ADFS)
- Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert Certifications (MCSE) for Server 2012 or 2016, or equivalent experience
- VMWare Datacenter Certification (VCP-DCV) or equivalent experience
- Knowledge of backup systems (Veeam, Datto, etc.)
- Prior experience working with MFA platforms (such as DUO and Azure AD MFA)
- Experience with ITGlue
- Management via Command Line tools (Powershell, CMD, Visual Studio Code)
- Project engineer experience a plus
- Has prior experience working within objective and key results (OKR) framework.
EMPIST is a 25-year-old global company with US locations in the heart of the Loop in Downtown Chicago near all major transportation, Downtown Elmhurst on York Road and an office in Phoenix, AZ. We also have our European HQ in Athens, Greece. We have been named to the Inc 500/5000 list for 8 out of the last 9 years which recognizes the fastest-growing, privately held businesses across the nation. We've also been chosen as one of the 501 most influential MSPs in the world (#73 in 2024) recognized on the Channel Futures 501 list for 10 straight years.