D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. It is the world’s first commercial supplier of quantum computers, and the first and only to offer dual-platform quantum computing products and services, spanning both annealing and gate-model quantum computing technologies. D-Wave’s mission is to help customers realize the value of quantum today through enterprise-grade systems available on-premises and via its Leap™ quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations across commercial, government, and research sectors trust D-Wave to address complex computational challenges using quantum computing. Learn more about realizing the value of quantum computing today and how D-Wave is shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com. 

About the role

D-Wave is seeking a DevOps Engineer (Platform Reliability & Observability) to join our DevOps team in New Haven, reporting to the DevOps Engineering Manager. In this role, you will support and operate hybrid infrastructure platforms spanning on-premises environments, Kubernetes clusters, cloud services, and CI/CD pipelines.

This role is remote-friendly, with a preference for candidates located within a few hours of our New Haven office to support occasional on-site collaboration.

Your primary focus will be on improving system reliability, observability, and operational visibility across both on-prem and cloud environments. This includes supporting uptime, operational visibility, and service reliability objectives for D-Wave’s QCaaS platform and hardware-integrated systems spanning Kubernetes, AWS, and on-prem infrastructure.

Working across infrastructure, cloud, and developer workflows, you will play a key role in troubleshooting issues, improving deployment processes, and ensuring systems are well-instrumented, scalable, and reliable. This role is ideal for an engineer who enjoys hands-on problem solving, working across systems, and continuously improving how platforms operate in practice.

What you'll do

• Improve observability across systems by developing and maintaining logging, metrics, dashboards, and alerting solutions

• Work with tools such as Zabbix, OpenSearch, CloudWatch, and Grafana to improve system visibility, monitoring coverage, and operational reliability across hybrid cloud and hardware-integrated platforms

• Investigate and resolve issues across infrastructure, Kubernetes workloads, CI/CD pipelines, and cloud services

• Support the operation of Kubernetes platforms (on-prem and cloud), including deploying workloads, troubleshooting issues, and improving system reliability

• Build, maintain, and troubleshoot CI/CD pipelines (e.g., GitHub Actions) to support reliable and repeatable deployments

• Assist with troubleshooting and reliability improvements for stateful services and relational database platforms (e.g., PostgreSQL, MySQL/InnoDB, Amazon Aurora)

• Assist in maintaining hybrid infrastructure across on-prem and AWS environments

• Implement and maintain infrastructure-as-code using tools such as Terraform and Ansible

• Support containerized applications, including building, deploying, and debugging Docker-based workloads

• Help improve alert quality and reduce noise to support effective incident response

• Support internal platform efforts, including development environments and shared infrastructure services

• Collaborate with engineers across hardware, software, and infrastructure teams to resolve issues and improve system reliability

• Contribute to automation efforts to reduce manual operational work and improve consistency across environments

About You

• Bachelor’s degree in computer science, Engineering, or equivalent practical experience

• 3+ years of experience in DevOps, infrastructure, systems engineering, or a related field

• Strong Linux fundamentals and troubleshooting skills in distributed environments

• Hands-on experience with AWS and cloud-based infrastructure

• Experience working with CI/CD systems (e.g., GitHub Actions)

• Experience with infrastructure-as-code tools such as Terraform

• Familiarity with containerization using Docker and deploying containerized applications

• Exposure to Kubernetes concepts and container orchestration environments

• Experience with monitoring and observability tools (e.g., Zabbix, CloudWatch, OpenSearch, Grafana)

• Familiarity with relational databases (e.g., PostgreSQL, MySQL/InnoDB, Amazon Aurora), including basic performance troubleshooting, connectivity, and operational considerations

• Scripting experience (e.g., Python, Bash) to support automation and debugging

• Solid understanding of networking fundamentals (e.g., DNS, routing, firewalls)

• Strong problem-solving skills and ability to debug issues across multiple systems

• Comfort working in a fast-moving environment with evolving systems and priorities

• Desire to learn and grow in areas such as Kubernetes, observability, infrastructure automation, and platform reliability

A D-Waver's DNA

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

Our Compensation Philosophy is Simple but Powerful:

We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. 

During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The final offer is determined by your proficiencies within this level.   

Inclusion: 

We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.

The Fine Print: 

No 3rd party candidates will be accepted

It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law. 

The base pay range for this role is:

126,000 – 172,000 USD per year (New Haven)