About Us

We are the leading player in the SaaS analytics and workflow space for dental practices, launched in 2015 to help dentists manage and grow their practices. Our best-in-class tech makes it more fulfilling to be a dental professional and easier to be a patient. Nearly 9,000 dental practices utilize our platform to practice smarter, generating an average top-line production increase of 50% in the first 12 months. Whether a practice wants a comprehensive 2-year growth plan or simply a more effective Morning Huddle, we take the busy work out of growth. Our platform helps practices find patients, schedule them, follow up, collect payments, file their forms, design their treatment plans, and so much more.

We seek an Associate Site Reliability Engineer who can help our organization by bridging the gap between support and engineering, unblocking teams, and driving automation across our infrastructure. If the profile below sounds like you - let’s talk!

About the Role:

We’re hiring an Associate SRE to own a critical gap on our infrastructure team. Our senior engineers are focused on long-term initiatives, and our help desk handles day-to-day support, but there’s a category of work in between that requires strong engineering judgment and fast execution. This role is built for that space.

You’ll take ownership of high-impact requests across the business, working directly with stakeholders to solve problems end-to-end. From unblocking deployments to improving systems, you’ll have the autonomy to move quickly and the opportunity to automate and streamline what you find.

This is a highly visible role. When teams are stuck, you’re the one who gets them moving again.

We're offering a newly created role with high visibility across the business, an environment actively modernizing its infrastructure (you won’t be maintaining the status quo, you’ll be helping define what comes next), and a path toward more senior responsibilities as the team grows.

Outcomes you’ll own:

• ​​Tackle high-impact, cross-cutting work across the infrastructure stack including resolving issues, supporting deployments, and keeping teams unblocked.
• Support and operate our hybrid environment (VMware/Windows Server on-prem, Azure, with some AWS).
• Automate repetitive processes and reduce operational overhead across the business.
• Help implement and mature infrastructure-as-code practices (Terraform, etc.) and modern tooling.
• Manage identity and access workflows in Entra ID and related Microsoft platforms.
• Investigate and resolve production issues in our customer-facing SaaS environment.
• Contribute to the fast-pace rollout of AI tooling across engineering, helping establish guardrails and best practices.
• Partner with senior SREs on larger initiatives, adding capacity and fresh perspective where needed.

What will make us REALLY love you:

• 2-4 years of experience in infrastructure, systems administration, or a platform/SRE-adjacent role.
• Solid footing in the Microsoft stack: Windows Server, Azure, Entra ID, MS SQL.
• Comfort working across VMware and cloud environments (Azure primary; AWS a plus).
• Experience with scripting and automation. PowerShell at minimum; Python or similar a plus.
• Familiarity with or genuine interest in IaC tooling (Terraform, Bicep, etc.) and container platforms (Kubernetes).
• Strong troubleshooting instincts. You can dig into an unfamiliar system and figure out what’s wrong.
• Comfort with AI-assisted development and an interest in the operational and governance side of it. We’re not looking for a researcher. We need someone who can help us move fast without making a mess.
• Good stakeholder communication; you’ll be the face of the infrastructure team for a lot of day-to-day requests.

What you'll love about us:

• Flexible Paid Time Off + 10 company-wide paid holidays
• Competitive Medical, Dental & vision offerings, with buy up plan options, AND we match your HSA contributions.
• Fully Paid Parental Leave
• 401K Retirement savings plan with company match up to 5.5% of your earnings+ unlimited access to personal financial advisors.
• Learning & Development Reimbursement program
• Company paid Life, Disability & AD&D
• Mental Health support programs, Cellphone & Gym membership Discounts, Corporate Sundance Passes, and more!

Please Note: All offers of employment are contingent upon successful completion of a background check, which may include verification of education, employment history, and other credentials. By applying, you confirm that all information you have provided is accurate and complete to the best of your knowledge, and you understand that misrepresentation may result in disqualification or termination.