About Fortellar

We are a boutique IT consulting and business process outsourcing organization supporting mid to enterprise-level organizations. We are a small, but mighty, team of experts who know how to stretch, adapt, and put on any hat required in the moment to make our clients successful and enable Fortellar’s growth. Keys to success at Fortellar include:

• Collaboration: You demonstrate excellence in remote collaboration across your Fortellar and client teams. 

• Growth Mindset: You embrace personal growth and are always learning new things to support your team, your clients, and your personal goals. 

• Client Success: You have a passion for your client’s success – you don’t just deliver to the contract you ensure that your client’s goals and needs are met.

• Humanity First: Honest and transparency are your natural instincts – your actions speak louder than your words and your team members love working with you.

• Entrepreneurial: You find a way to get it done, no matter what the challenges or seeming blockers are in front of you

About the role

This role is focused on hands-on configuration and administration of core Majesco insurance modules, playing a key part in delivering accurate, scalable, and well-structured Policy, Billing, and Claims solutions. You will work closely with business users and technical stakeholders to translate requirements into effective system configurations that support business operations. The position requires strong domain understanding of insurance lifecycle processes and the ability to implement business rules, workflows, and product setups within Majesco platforms. You will contribute directly to solution quality by supporting testing, defect resolution, and deployment activities.

What you'll do

• Administer and support the Majesco platform to enable insurance operations, policy administration, and business process execution.
• Configure business rules, workflows, users, security, product setup, and system functionality to meet operational requirements.
• Collaborate with business and technical teams to support platform enhancements, integrations, testing, and production releases.
• Ensure data integrity, system stability, compliance, and operational performance across the platform.
• Develop documentation, support end users, troubleshoot issues, and identify opportunities for process optimization.

Qualifications

• 3-5+ years in Majesco configuration / platform administration
• Hands-on expertise in configuring Majesco Policy, Billing, or Claims modules
• Solid understanding of insurance lifecycle processes
• Experience working with business rules, product configuration, and workflow design
• Familiarity with system testing, defect resolution, and basic data migration processes
• Strong troubleshooting skills with the ability to resolve configuration and system issues efficiently