About us:

We are a behavioral health clinic in the Twin Cities. Founded in 2020, our mission is to empower local community leaders (like yourself) to pioneer healthcare and community development to alleviate human suffering.

Norway Health Center's core values are:

1. Mission First

2. Be Pioneers

3. Cultivate Comradery

4. Pursue Excellence

5. Build a Legacy

Department: Interpreters 

Reports to: Human Resource/Clinic Manager

FLSA Status: 1099 Contractor 

Position Summary

Norway Health Center is seeking a reliable, culturally competent, and professional Karenni Interpreter to facilitate clear and accurate communication between Karenni-speaking individuals and service providers. The interpreter will provide language support in various settings, including healthcare, behavioral health, social services, education, community programs, and administrative meetings. The ideal candidate possesses strong verbal communication skills in both Karenni and English, understands cultural nuances, maintains strict confidentiality, and adheres to professional interpreting standards.

Essential Duties and Responsibilities

• Provide accurate and impartial interpretation between Karenni and English.
• Facilitate communication during appointments, assessments, and community events.
• Interpret spoken messages while preserving meaning, tone, and intent.
• Maintain confidentiality of all client, patient, and organizational information.
• Assist with overcoming language and cultural barriers while remaining neutral and professional.
• Arrive on time and prepared for scheduled interpretation assignments.
• Document services provided in accordance with organizational policies.
• Communicate professionally with staff, clients, providers, and community partners.
• Follow HIPAA and confidentiality requirements when applicable.
• Participate in interpreter training and professional development opportunities.

Qualifications

Required

• Fluency in Karenni and English, including verbal and written communication.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and professionalism in sensitive situations.
• Reliable transportation if in-person interpretation is required.
• Ability to work with diverse populations and cultures.

Preferred

• Previous experience as an interpreter or translator with the mental health field.
• Completion of interpreter training or certification program (if possible).
• Experience in healthcare, behavioral health, social services, education, or community-based settings.
• Knowledge of HIPAA and privacy regulations.
• Experience working with refugee or immigrant communities.

Knowledge, Skills, and Abilities

• Excellent listening and comprehension skills.
• Strong attention to detail and accuracy.
• Ability to remain impartial and professional during interpreting sessions.
• Cultural awareness and sensitivity.
• Ability to manage confidential information responsibly.
• Effective time management and organizational skills.
• Ability to work independently and collaboratively.

Physical Requirements

• Ability to sit, stand, walk, and communicate effectively for extended periods.
• Ability to use a computer, telephone, and virtual meeting platforms.
• May require travel to community locations, offices, schools, or healthcare facilities.

Compensation

Pay: $20.00 - $23.00 per hour, depending on experience, qualifications, and certification.