Not a remote or hybrid position. This role requires 100% onsite work in Cordova, Alaska.

Who We Are

• The Native Village of Eyak (NVE) is a federally recognized Tribal government based in Cordova, Alaska—a remote, roadless community nestled between the eastern Chugach Mountains and the waters of Prince William Sound.
• Our ancestral homelands have long served as a traditional gathering place for the Eyak, Aleut, Tlingit, and Athabascan peoples and span more than 55 million acres of land and sea, encompassing the Copper River Delta and the Northern Gulf of Alaska. This territory reflects the deep, enduring connection our people have to the land and waters that have sustained us for generations.
• NVE is governed by a seven-member elected Council, which upholds our Constitution and Bylaws. The Council provides strategic leadership and direction to the Administrative Executive Director and Health Executive Director to implement projects and programs in alignment with a strategic plan.
• The Ilanka Community Health Center is a primary care outpatient clinic serving the Cordova community. As both an Indian Health Service facility and a Community Health Center, Ilanka offers affordable, high-quality care through contract health services and sliding fee scales. In addition to medical services, Ilanka also provides behavioral health support.
• Mission: Dedicated to exercising our sovereignty to enhance the well-being of our people, culture, and homelands.
• Vision: To cultivate a resilient and thriving community where our people are healthy and empowered, our culture is alive, and we honor our lands and waters. Through our relationships, education, healing, and leadership, we uphold our sovereignty and empower current and future generations to sustain our way of life.
• Core Values: Humility, Accountability, Integrity, Kinship, Respect
• Traditional Values: God, Loyalty, Humor, Cooperation, Teaching, Cultural Pride, Sharing, Discipline, Language, Respect

Essential Notices

• Most positions require or strongly prefer on-site work in Cordova to ensure the highest quality of services for our Tribal Members. Remote work may be considered on a case-by-case basis, depending on the nature of the role, and may require regular travel to Cordova.
  
  
• NVE is an e-Verify employer and encourages all qualified applicants to apply.
  
  
• In accordance with P.L. 93-638, preference in hiring practices are given to Alaska Native, American Indian, and Native American applicants.
  
  
• We are committed to equity, access, and inclusion in our hiring process. If you need assistance applying, please contact our HR team at HR@eyak-nsn.gov

About This Role

 Certified Clinical Medical Assistant (CCMA)

POSITION SUMMARY

The CCMA is responsible for working under the direction of Ilanka Community Health Center (ICHC) providers to provide exceptional patient care.  This position performs a variety of routine work within established policies and procedures, and according to approved privileges. ICHC promotes a team-based approach to care.

ESSENTIAL DUTIES

·         Interview and accurately record patient’s medical, dietary, and social history, with special attention to patient’s past due or upcoming preventative recommendations.

·         Accurately document and coordinate patient care activities in electronic health records, including accurate scanning and ensuring only appropriate release of information.

·         Repeat patient concerns and relay physician directions both on the phone and in person.

·         Administer approved medications as allowed within State of Alaska regulations and under provider’s direction.

·         Process prescription refill requests.

·         Assist the provider in procedures and treatments, anticipating necessary equipment and supplies.

·         Administer vaccines, and single dose medications via following routes: oral, subcutaneous, intradermal, intramuscular, and intranasal.

·         Performs laboratory testing and associated activities (e.g., specimen collection and processing, QC, maintenance, etc.)

·         Acquires and maintains laboratory competencies under the direction of laboratory supervisor.

·         Autoclave instruments, process laundry, and maintain MSDS, as needed.

·         Maintain, prepare, and stock exam rooms daily, following established procedures for infection control.

·         Practice safety and follow clinic protocols and OSHA regulations when handling and disposing of biohazard waste and non-biohazard waste.

·         Monitor janitorial services for clinical areas, reporting non-compliance to administration.

·         Monitor and order janitorial supplies.

·         Maintain supply room.

·         Order clinical supplies based on needs, with prompt receiving and follow-up for missing items.

·         Maintain an organized, clean work area free of clutter.

·         Participate and contribute to a team-based environment

·         Maintain knowledge of and follow established policies and procedures in the clinic and laboratory.

·         Participate in quality assurance, quality improvement, and training activities.

·         Participate in risk management strategies, with emphasis on proactive identification and reporting of potential risk situations.

·         Maintain a high level of confidentiality in accordance with HIPAA and HITECH regulations, which includes only accessing appropriate information needed to perform job duties.

·         Supports and facilitates positive communication with others as evidenced by professional maturity, respect for others, a team-centered approach, maintenance of confidential information and an appreciation of a variety of viewpoints and diversity in the workplace.

·         Maintain a neat, clean, and professional appearance.

·         Attend emergency preparedness training, responding to emergency situations within clinic as well as participate in clinic response when assisting local hospital or city Incident Management Team in an emergency event.

·         Participates in community-wide health care activities such as health fairs as well as NVE hosted events which may be outside regular hours.

·         Other duties as assigned.

ESSENTIAL DUTIES OF ALL STAFF

·         Works safely in accordance with OSHA regulations and company safety policies.

·         Immediately reports unsafe conditions, hazards, or injuries to HR or the designated safety contact.

·         Attends all mandatory special events, meetings, and trainings.

·         Assists with special events, meetings, and trainings as necessary.

·         Maintains confidentiality at all times.

·         Maintains awareness and sensitivity to various cultures.

·         Embodies Tribal values throughout all work.

·         Performs other duties as assigned.

ESSENTIAL SUPERVISORY DUTIES  

None. This position has no supervisory duties.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

KNOWLEDGE

• Basic office procedures and administrative practices.
• Standard office software (e.g. Microsoft Office, email, excel, scheduling tools).
• Recordkeeping and document management practices.
• Workplace safety and confidentiality standards.
• Organizational policies and procedures relevant to the role.

SKILLS

• Effective verbal and written communication.

·         Ability to engage patients in a compassionate, knowledgeable manner.

·         Adapt to a continuously changing environment while continuing to perform effectively.

• Skilled in medical procedures, terminology, and basic medical equipment.
• Time management and task prioritization.
• Scheduling and calendar management.
• Customer service and professional interpersonal interactions.
• Problem-solving and basic decision-making.

ABILITIES

• Work collaboratively with colleagues, supervisors, and external contacts.
• Maintain confidentiality and handle sensitive information appropriately.
• Adapt to changing priorities and multi-task effectively.
• Pay attention to detail and maintain accuracy in work.
• Learn new procedures, software, and systems as needed.

COMPUTER SKILLS

• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Skilled in email, calendar, and scheduling tools.
• Comfortable with online collaboration platforms (e.g., Teams, Sharepoint, Zoom).
• Able to enter, manage, and retrieve data from databases.
• Quick to learn and adapt to new software or technology.
• Experience with Cerner, Orchard, Teams, or Rippling is a plus.
  
  
  

EDUCATION AND EXPERIENCE

This section outlines the education, training, and experience required for a candidate to be successful in this role, as well as any preferred qualifications that make a candidate stronger. The listed preferred qualifications are helpful to be more successful in the role but not mandatory.
      EDUCATION
                Required:   

·         High School Diploma or Equivalent.

      WORK EXPERIENCE
                Preferred:

·         1 year or more experience as a CCMA in a clinical setting.

CERTIFICATES / CERTIFICATIONS / LICENSES
        Required:

·         Must possess a valid driver’s license and maintain an insurable driving record in accordance with the company’s auto insurance policy requirements.

Required:

·         Certified Clinical Medical Assistant certification from an accredited certification body.

·         Basic Life Support (BLS) or CPR pro certification at or within 2 months of hire.

Preferred:

·         Phlebotomy certification

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, the following will be required of employees:

Primarily Indoors

·         Ability to remain in a stationary position for extended periods of time.

·         Ability to operate a computer, telephone, and standard office equipment.

·         Ability to move about the office to access files, equipment, and attend meetings.

·         Ability to communicate effectively in person, over the phone, and through written correspondence.

·         Ability to review and produce documents and data on a computer screen and in print.

·         May include lifting or moving 15 lbs. to coordinate work and occasionally assist others in lifting patients in excess of 100 lbs.

·         Ability to adjust focus and maintain attention in an office setting with moderate to loud noise.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, employees may be exposed to the following conditions:

Primarily Indoors

·         Indoor, climate-controlled office environment

·         Some work performed in patient homes.

·         Shared workspace in close proximity to other desks and colleagues

·         Moderate noise level (conversation, office equipment, phones)

·         Frequent use of computers, monitors, and other office equipment

·         Fluorescent or LED overhead lighting

·         Extended periods of sitting at a workstation

·         Occasional walking within the office and to shared resources (printer, break room, meeting rooms)

·         Possible exposure to paper dust, toner, and cleaning products used in the office

Other Requirements: Required to submit to a background check and follow the NVE Tribe’s drug policies.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

The Native Village of Eyak has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Native Village of Eyak reserves the right to change this job description and/or assign tasks for the employee to perform, as the Native Village of Eyak may deem appropriate. Your signature below signifies that you understand the duties, expectations, and contents of this job description.