About Restart, Inc.

Restart, Inc. is a Minnesota-based nonprofit organization founded in 1986, dedicated to providing Housing with Services, and Independent Living Skills Services for individuals living with brain injuries and related disabilities. Our mission is to empower clients by teaching them strategies for daily living and facilitating their reentry into the community.

About the role

• The Site Manager is responsible for the oversight of a singular residential home, with up to 4 residents, located in northwest Minneapolis. As the front-line administrator for day-to-day operations of the home, this individual is responsible for ensuring services and support are provided to our residents and promoting an environment conducive to wellbeing and dignity for those we serve. This role is also charged with staff supervision encompassing on-boarding, training and coaching for success. This individual also serves as the liaison to Restart’s shared services team, representing facilities, finance, human resources, IT, nursing, and residential support services.  The Site Manager will stay in compliance with applicable laws and regulations in regard to hiring, training and supervising staff, maintaining the building grounds and implementing and monitoring individual care plans.

Reporting to our Director, Residential Services, this role has 5 direct reports that are Direct Support Professional’s (DSP).

Responsibilities

Ensure the operations of the home and relevant ancillary services are efficient, compliant and focused on the well-being of both our residents and our dedicated staff who provide direct care.

· Role model espoused expectations and behaviors of site staff.

· Utilize your extensive knowledge of Assisted Living environments of care to coach, train and instill accountability related to care, documentation, and overall regulatory compliance.

· Collaboratively work with colleagues to create and maintain program plans, timelines, and budgets.

· Maintaining compliance with applicable laws and regulations.

· Proactively oversee and coach to successful outcomes, opportunities related to employee performance.

· Ensuring the development, implementation, and monitoring of an individualized, person-centered plan of care for each resident.

· Proactively and collaboratively ensure adequate staffing.

· Instill and nurture an environment of curiosity and accountability that is consistent with our core values and competencies.

· Actively participate as a member of Restart’s leadership team, including our “on-call” rotation.

· Monitor and maintain a site budget.

Qualifications

1) Minimum of 3 years experience working in Human Services and a minimum of 2 years supervisory experience in the Human Services industry.

2) Must be able to pass and maintain a clean criminal background check and medical requirements as suggested or required by Restart Inc., DHS and MDH.

3) Demonstrated Strong technological skills and problem solving.

4) Experience with MA and other benefit programs, including SSI and other disability programs.

5) Knowledge of local social services resources and agencies.

6) Strong communication, interpersonal, and problem-solving skills.

7) Excellent organizational and time management abilities.

8) Ability to professionally manage conflict.

9) Current drivers license and insurance with a reliable personal vehicle for occasional use in transporting residents to appointments.

10) Flexibility and aptitude to manage operations for a 24/7 service, including occasional participation in our on-call rotation during afterhours.