About Zealie LLC

Zealie is a fast-growing Medical Billing company specializing in the Behavioral Healthcare industry. Our clients are substance use disorder treatment, addiction recovery, and mental health treatment centers that are saving lives on a daily basis. Our state of the art proprietary technology provides data analytics and revenue prediction tools to our clients to help them make strategic business decisions to grow their business. We are committed to delivering exceptional products and services to our clients and believe that our team plays a crucial role in achieving this mission. We are seeking motivated individuals with a desire to be a part of a winning team.

Job Summary

The Billing Manager is a pivotal role responsible for overseeing the day-to-day operations of the billing department. This position ensures effective communication and coordination between various teams and facilities, manages the onboarding of new clients, and addresses any billing-related issues. The Billing Manager will oversee claim submissions, verify billing accuracy, and ensure efficient processing of all billing operations.

Responsibilities and Duties

Client and Team Communication:

● Attend the “Internal Kick-off” meetings to discuss team assignments and ensure clarity on roles and responsibilities.

● Communicate details of new accounts to the billing team to facilitate smooth transitions and accurate processing.

● Attend “External Kick-off” meetings if assigned facilities require direct involvement.

● Act as support to the primary POC Billing Team Lead.

● Coordinate with the Collections Manager to resolve any issues arising during claims processing.

● Address and resolve billing issues within the team, ensuring timely and accurate claim submissions.

● Collaborate with the UR/VOB team when clarification on billing details is required.

● Report any facility-related problems to the Executive Suite for further action.

Operational Management:

● Train and assist the Billing Team Leads when issues arise.

● Manage the workload distribution of the Billing Department

● Focus on Quality Control and monitor QC tracker.

● Upload billed reports to RCM and Zealie Zion after verification is complete.

Daily Monitoring and Reporting:

● Oversee facility audits as prompted.

● Attend department leadership meetings and take direction from Executives.

● Monitor the daily operations of the billing department to ensure smooth functioning and address any issues as they arise.

Required Experience, Education & Skills:

● Minimum of 5 years of experience in healthcare billing, with a proven track record of managing billing operations and teams.

● Experience with CMD and other billing software systems is preferred.

● High School Graduate or equivalent; additional certification in medical billing or coding is a plus.

● Excellent verbal and written communication skills, capable of effectively coordinating with internal teams and external stakeholders.

● Strong organizational skills with the ability to manage multiple tasks and priorities in a dynamic environment.

● Experience with healthcare billing software, particularly CMD, and electronic health record (EHR) systems.

● Ability to analyze billing data and resolve issues efficiently.

● Strong attention to detail to ensure accuracy in billing and claims processing.

Additional Preferred Experience:

● Experience in the Behavioral Healthcare industry, including familiarity with billing for substance use disorder treatment and mental health services.

● Previous experience in a remote work environment.