triOS College is a career college with 8 campuses across Ontario – Windsor, London, Kitchener, Hamilton, Mississauga, Brampton, Toronto, and Ottawa – focused on providing practical hands-on training that students need to be successful in their chosen careers.

We offer a wide variety of programs that are highly relevant in today’s job market within Business, Technology, Healthcare, Law, Gaming & Design, and Supply Chain. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education.

triOS College Business Technology Healthcare is registered as a career college under the Ontario Career Colleges Act, 2005.

Canadian-owned and operated, triOS College is proud to be recognized as one of Canada’s Best Managed Companies for 14 consecutive years. We have been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results.

Job Title:  Test Centre Administrator

Company:  triOS College

Location:  Onsite, Toronto Campus, located at 425 Bloor Street East, Suite 200, Toronto ON M4W 3R4

Hours: The Part-time job requires flexibility in work hours. The schedule will generally include:

Monday to Friday: From 3:00 PM to 9:00 PM and Saturday: From 7:30 AM to 5:00 PM

Hours may vary, with a maximum of 20 hours per week.

Start Date: Immediate

The Opportunity:

The major purpose of this position is to ensure candidates are able to write their exams in a quiet, clean, and orderly environment, as well as to provide a point of contact for all persons who visit or contact the test centre ensuring that everyone feels good about their first impression. 

What you'll be doing:

• Greeting all individuals upon arrival and answering all incoming phone calls.
• Ensure all candidates store personal belongings in provided lockers prior to writing tests. Ensure that candidates are aware of what is and is not allowed to be brought into the testing room.
• Running open for business of all exams at the start of each day, turning on all monitors in testing room, printing daily schedule of candidates writing exams.
• Completing Candidate Testing Regulation Forms with appropriate testing information.
• Ensuring testing client rules and regulations are followed for each test being written in our centre.
• Proctoring exams by walking through test centre exam location every ten minutes (or as required by testing client) and ensuring candidates are focused and have not brought in forbidden items for cheating.
• Signing in and directing all testing students to their workstations and answering questions and concerns they may have before, during and following their exams.
• Calling Hotline to help solve problems pertaining to exams, candidates, scheduling issues, etc.
• Keying Site Reports at day's end indicating any problems encountered during the day’s testing.
• Complete knowledge of where to find information about any tests that we host including testing time, number of questions, what materials are and are not allowed in testing room etc.
• Printing a copy of all exams written at day's end and attaching to testing regulations.
• Running close of business at the end of each day.
• Wiping down all testing stations at end of day to ensure all is clean and tidy for use in morning.
• Washing all laminated boards used for testing during day.
• Registration and scheduling of VUE exams.
• Keying and submission of monthly testing centre reports to head office.
• Ensure test centre compliance with all established practices, policies and procedures.
• Participate in successful implementation of new technologies and operational policies and procedures.
• Ensure proper levels of trained staff.
• Scheduling of staff at test centre.
• Point of contact for clients.
• Other duties as required.

What you bring to the position:

• 1 – 2 years’ experience in accurate documentation, record keeping and file management.
• Previous administrative experience working with an integrated telephone system is essential to success in this role. 
• Customer-focused and service-oriented individual with excellent communication skills and the ability to multitask.

Why You Should Join Us:

Exciting Challenges: You'll be at the forefront of program administration innovation, tackling exciting challenges that will keep you engaged and motivated.

Growth Opportunities: We believe in investing in our talent. You'll have access to continuous learning and development opportunities to advance your career.

Collaborative Team: You'll be working alongside a group of passionate, like-minded professionals who are as excited about their work as you are.