DESCRIPTION:

We are seeking a dedicated and detail-oriented Default Claims Specialist to join our team. The ideal candidate will have 3+ years of hands-on experience working direct FHA claims processing. This role requires strong knowledge of HUD/FHA guidelines, including timelines and claim requirements. The candidate will be responsible for managing investor claims efficiently and ensuring compliance with investor guidelines.

• Handle investor claims processes across multiple loan types, including HUD/FHA.
• Strong working knowledge of HUD/FHA guidelines, including timelines and claim requirements.
• Proficiency with claims systems (ICE, Proven, or similar)
• Ability to review and validate claim packages, including documentation and data accuracy.                                                                                                                                                    
• Proven ability to manage deadlines and work in a high-volume environment.
• Analyze loan performance data and prepare detailed reports on claim status and recovery outcomes.
• Provide expertise in loan servicing and default management to ensure best practices in investor claims handling.
• Support audit and compliance reviews related to investor claims
• Continuously improve claims processes to enhance accuracy, efficiency, and investor satisfaction.
• Ensure compliance with company policies, investor guidelines, and regulatory requirements.

• Validate accuracy of all parties, account numbers, and contact information following strict fraud prevention guidelines.

QUALIFICATIONS:

Required Education and Experience:

·      Graduate and above

·      3+ years’ experience in Default Servicing Claims.

·      Familiarity with investors claim submission requirements and documentation standards.

·      Ability to analyze complex loan data and resolve discrepancies.

·      Proficiency with mortgage servicing systems and loan servicing platforms.

·      Good oral and written skills