Join the Future of Education – Where Passion Meets Purpose

At triOS and Eastern College, we don’t just help students become job-ready graduates – we ignite futures.  We’re seeking kindred spirits who believe that learning can change lives.

As a Canada-owned private career college, our vision is bold, our mission is clear, and our values run deep.  Integrity, dedication, readiness, and respect aren’t just words – they shape every classroom experience, every team meeting, and every morning coffee.

We’re looking for people who:

• 🧭 Lead with integrity — You do what you say you’ll do.
• 🔥 Show up with heart — You bring your best to students and colleagues alike.
• 🚀 Embrace growth — You’re always learning, always evolving.
• 💛 Value every voice — You believe respect isn’t optional; it’s essential.

If this sounds like you, you might be exactly who we’re looking for.

We’re not just hiring – we’re building a community of educators and professionals who care deeply, dream boldly, and laugh often, if you’re searching for meaningful work that values your contribution, we invite you to apply.

We are proud to be one of Canada’s Best Managed Companies for 15 consecutive years – now recognized with Platinum designation.  That’s not just a badge – it’s a reflection of our student-first mindset and unwavering support for our team.

Let’s shape the future together.

Job Title: Financial Aid Manager

Company: Eastern College 

Location: Candidate can be based in Nova Scotia or New Brunswick. This position requires travel to different campus locations in Nova Scotia or New Brunswick.

Hours: Monday to Friday, 8:00 am - 4:30 pm

Start Date: Immediate

The Opportunity:

The primary purpose of the Financial Aid Manager is to oversee and manage financial aid programs and processes for Eastern College. Their primary purpose is to ensure that students receive the necessary financial support to pursue their education.

The Financial Aid Manager will provide advice and guidance on financial aid matters across the organization, deliver financial aid training, and work with the Operations and Admissions teams on specific projects.

The Financial Aid Manager will also regularly visit facilities and off-site markets to observe, provide mentorship, and assess the level of financial aid culture.

What you'll be doing:

• Financial Aid Program Management: Develop, implement, and manage financial aid programs and policies in accordance with federal, provincial, and institutional regulations and guidelines. Stay updated on changes in financial aid regulations and adjust programs accordingly.
• Student Advising: Provide comprehensive financial aid guidance and training to Financial Aid Officers (FAOs) to ensure they are able to assist students and their families. Assist them in understanding the financial aid process, eligibility criteria, and available funding options. Help students navigate through applications, forms, and required documentation.
• Financial Aid Application Processing: Oversee the processing and evaluation of financial aid applications, including verification of data accuracy, determination of eligibility, and awarding of aid packages. Ensure timely and accurate disbursement of funds.
• Compliance and Reporting: Maintain compliance with all relevant federal, provincial, and institutional regulations and reporting requirements. Prepare and submit required reports, documentation, and audits as necessary.
• Financial Aid Outreach and Education: Organize and conduct financial aid workshops, information sessions, and presentations to educate students, parents, and staff about available financial aid programs, processes, and opportunities. Collaborate with other departments to provide financial literacy resources.
• Scholarship and Grant Administration: Coordinate the administration of scholarships, grants, and other forms of financial assistance. Establish selection criteria, manage application processes, and facilitate the awarding and tracking of funds.
• Financial Aid Technology and Systems: Utilize and maintain financial aid software systems to manage student records, process applications, and track disbursements. Stay updated on technology advancements and recommend system improvements for efficiency and accuracy.
• Staff Supervision: Hire, train, and supervise financial aid staff members. Assign duties, provide guidance and support, and conduct performance evaluations to ensure effective operations and excellent customer service.
• Collaboration and Communication: Collaborate with various team members, including Education Consultants, Campus Directors, Director of Financial Aid, and any other departments, to ensure seamless integration of financial aid processes. Maintain effective communication channels with students, parents, and external agencies.
• Budgeting and Financial Management: Assist in the development and management of the financial aid budget. Monitor expenditures, forecast funding needs, and recommend strategies to optimize financial resources.
• Coaching & Development: Provide coaching and development for FAOs on a regular and consistent basis for goal setting and performance management.

What you bring to the position:

• A diploma or degree in Finance, Business Administration, or Education, or relevant field, or combination of education and experience.
• 3 years demonstrated experience as a Financial Aid Offer or similar position.
• 3 years demonstrated experience providing customer service over the phone (or use of other virtual presentation technologies), presentations over the phone, providing virtual PowerPoint presentations is required.
• A background in sales would be an asset.
• Strong understanding of financial aid application processes, including needs analysis and verification procedures.
• Advanced working knowledge of MS Office, primarily focused on Word, Excel, PowerPoint. Teams, and Outlook.
• Attention to detail, accuracy, and the ability to handle sensitive and confidential information.
• In-depth knowledge of federal and provincial financial aid regulations, programs, and policies.
  
  

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve.

We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

To learn more about triOS College, visit our website 🌐: www.triOS.com

To learn more about Eastern College, visit our website 🌐: www.easterncollege.com