About gaiia
At gaiia, we're building the leading platform for Communications Service Providers (CSPs) that truly care about their customers. Our core product is an operating system (OS) for telcos that manages billing, operations, automation and everything in between.
We're passionate about taking care of our people, and it's not just lip service. We want you to focus on your job while we care for everything else. We offer competitive pay and benefits, unlimited vacation, attractive stock options, unparalleled transparency, and a 100% remote environment. We're excited to have you join us for your next career adventure!
🎭 Role
As a product manager working on gaiia, you will be responsible for the product vision of specific modules of the software. Together with your squad members, you will be responsible for identifying opportunities and understanding issues affecting the product and its users, in addition to researching and proposing the best solutions to address these issues. You will also collaborate daily with your tight-knit squad, composed of a tech lead, full-stack developers, a product designer and a QA. You will also have the opportunity to collaborate with fellow product managers and product designers from other squads.
What You’re Going to Do
- Collaboratively define the product strategy with your squad, stakeholders, and leadership team.
- Identify, research, and prioritize tasks for your team.
- Use data, market research, and user interviews to become an expert in your focus area.
- Ensure your team consistently tackles the most important items by managing the backlog.
- Develop and maintain a comprehensive product roadmap, aligning it with the company's strategic goals and ensuring clear communication of priorities and timelines to all stakeholders.
- Lead the formulation and execution of the product strategy, ensuring it meets customer needs and market demands while achieving business objectives.
- Collaborate with various internal teams to launch product features, from internal initiation to full Go-to-Market strategy.
- Understand the implications of your team's engineering decisions and communicate them to stakeholders.
🌈 What we are looking for
- Experience with medium to large web application projects (B2B or B2C).
- A contagious passion for digital products and product management.
- Proficient in human-centered design and principles, committed to developing solutions that meet technical demands while engaging and addressing the needs of our users effectively.
- Curiosity about the latest news related to your product and the industry.
- Proficiency in English communication (French is a bonus); ability to articulate vision and ideas.
- Teamwork spirit and effective collaboration skills with various stakeholders.
- Interest in modern telecommunications challenges.
- Ability to understand and articulate technological challenges and decisions.
- Innate leadership qualities, guiding your team to success 🏔️.
🎖️ Qualifications
- At least 2+ years in a Product Management role.
- Experience with B2B software, especially in operations, CRM, invoicing, and order management.
- Grasp of how your product impacts the company's business strategy.
- Competency in using both qualitative and quantitative data to shape your strategic vision.
- Strong communication skills, ensuring alignment across teams like design, product, engineering, sales, and marketing.
- Familiarity with flexible agile team processes.
We are an equal opportunity employer committed to inclusivity and diversity. Our workplace is fully remote, and boasts accessible technologies, ensuring all team members can thrive. Should you require accommodations due to a disability during the application process, please contact us at 581-996-9639 or people@gaiia.com as per the Accessible Canada Act and human rights legislation. We’re here to support you every step of the way.