Join us to build a more rewarding financial future for all Canadians 

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. 

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail 
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers 
• 10K+ retail partners

The Role

We're hiring a Head or VP, Home to own the strategy and execution of our new ‘Home’ business line. Our ‘Home’ business will take a new approach to the traditional mortgage business; putting the customer at the centre to provide leading mortgage, insurance, and adjacent products and services that meet the needs of homeowners and aspiring homeowners. This role will own the end-to-end vision and performance, bringing together operations, financial rigor, and go-to-market execution to deliver seamless, customer-centric solutions in the home financing space.

This is not a typical mortgage industry role — we’re not looking for a traditional lender. We're looking for a business builder with deep general management experience and a proven ability to scale operationally complex, customer-facing products.

What you'll be doing:

• Act as the GM of our “Home”  Program owning full P&L accountability, strategic execution, and performance
• Build and manage Neo’s mortgage product shelf — developing offerings that align with customer needs and market opportunity
• Set pricing strategy and performance benchmarks for our mortgage business; define success metrics and build systems to monitor them
• Own the relationship with our insurance partners, driving growth of our referrals business while helping ensure that all Neo customers have the coverage they need to protect their home, whether they are owners and renters
• Work closely with our banking team to develop customer-centric journeys that help aspiring Neo homeowners achieve their dreams, and help existing homeowners maximize the productivity of their asset
• Identify, build, and execute against additional product and service partnerships that help Neo clients better manage their home needs
• Lead go-to-market planning and operational execution in collaboration with product, sales, and risk leaders
• Oversee sales-related functions including business development and underwriting to achieve target growth and profitability of Neo’s mortgage business
• Partner cross-functionally to integrate home ownership into the broader Neo customer journey

Who we are looking for:

• A strategic operator with a strong generalist mindset — you're not a subject-matter expert, but a business builder who excels in P&L ownership, problem-solving, and execution
• Skilled at working cross-functionally and leaning on experts while maintaining accountability for results
• Experienced in setting pricing strategies, defining product portfolios, and building performance monitoring systems
• Comfortable navigating ambiguity, building from 0→1, and making bold decisions in dynamic environments
• Background in fintech, tech, consumer services, or fast-scaling companies preferred

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success. 

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.