About Us:
Pathways Healthcare is a leading, physician- and nurse practitioner-led home health and hospice organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program offers a meaningful alternative to institutional rehab, helping people heal at home, with dignity and purpose.
We are proud to have ranked in Boston Globe's Top Places to Work in Massachusetts and USA Today's Best Places to Work in the United States since 2023!
Why Join Pathways?
- Work in a supportive team environment and amazing corporate culture.
- Impact patients' lives directly by providing in-home care.
- Opportunities for continued growth and professional development.
Position Details:
- Main Office location: Concord, MA
- Service Area: Concord Center Territory
- Job Type: Full Time
- Schedule: Monday - Friday
- Salary Range: $100,000.00 - $115,000.00
Responsibilities:
- Lead and support the Center's clinical team, providing day-to-day guidance, coaching, and problem-solving to help clinicians deliver exceptional patient care.
- Oversee daily clinical operations, including new admissions, patient assignments, visit completion, staffing needs, and continuity of care.
- Lead daily clinical meetings to keep the team connected, address patient needs, identify barriers, and coordinate priorities. (In person once per week and virtual the other four days)
- Serve as a clinical resource for staff, assisting with complex patient situations, care planning, documentation, physician communication, and other clinical needs.
- Monitor patient care and clinical documentation to promote quality, regulatory compliance, timely billing, and positive patient outcomes.
- Manage and develop team members through regular feedback, joint visits, case reviews, competency assessments, performance evaluations, recognition, and ongoing education.
- Partner with Recruiting and leadership to identify staffing needs and participate in interviewing, selecting, onboarding, and retaining clinical team members.
- Monitor clinician schedules, productivity, and caseloads while balancing patient needs, staff capacity, and appropriate use of per diem resources.
- Support quality and safety initiatives, including incident review, infection control, patient feedback, staff education, and performance improvement efforts.
- Collaborate with Administrative, Marketing, and other clinical leaders to support referrals, census growth, efficient operations, and a positive patient and employee experience.
- Maintain clinical competency and provide patient or joint visits when needed to support patients and team members.
Qualifications:
- Active license as an RN, PT or OT in MA.
- Maintain current BLS CPR certification.
- Minimum of two (2) years of direct clinical experience; home health preferred.
- Prior supervisory experience preferred.
- Excellent written and verbal communication skills.
- Proficient with computers, tablets, smartphones, EMR systems, email, and other electronic systems.
- Ability to foster a positive and purposeful culture.
Our Benefits:
- Medical Coverage: Choice of HMO and PPO medical plans to meet the needs of you and your family
- Dental & Vision: Comprehensive dental and vision coverage
- Life Insurance: Employer-provided life insurance for added peace of mind
- Paid Time Off:
- 3 weeks of PTO annually, accrued throughout the year
- 4 weeks of PTO annually accrued throughout the year, after two years of service
- Sick Time: 1 week (40 hours) of paid sick time per year
- Short-Term Disability: 100% company-paid short-term disability coverage
- Flexible Spending Accounts (FSA): Pre-tax accounts available for healthcare and dependent care expenses
- 401(k) Retirement Plan with employer match
- Employee Assistance & Benefits Support through Bennie
- Voluntary Benefits including supplemental life, accident, and disability insurance
- 8 Paid Holidays observed annually
- Professional Development & Training Opportunities
Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!