We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

Looking for a role that fills your cup? Good news, T2 Tea is looking for an EA & Office Manager to join the T2 Team!

About the role

The EA & Office Manager delivers high quality customer focused reception, administration and support to the T2 support office while also providing EA support to our Managing Director. It is essential this position presents a professional image and creates a welcoming, warm and positive first impression with all stakeholders, whether online, via phone or in person. The role also provides written communications, meeting, event and project coordination.

Key responsibilities

EA & Reception

• Managing the business priorities of the MD including diary management across global time zones and travel management
• Daily office attendance maintaining T2 front of house reception, Mon -Fri (hours flexible)
• Principal point of contact: screening reception calls, greeting visitors and receiving couriers

Leadership team support

• Supporting the business priorities of the MD & Leadership Team
• Travel management liaison - end to end planning and coordination of both international and domestic travel
• Liaise with key stakeholders across Lipton

Office support

• Meeting and event coordination including Town Halls and Engagement activities for the office
• Supporting office culture and employee engagement by organising moments that matter, e.g. morning teas
• End to end Office Management - managing suppliers; facilities and health and safety.

About you

You will ideally bring:

• A high level of confidentiality, professionalism, and diplomacy
• Superior customer service skills and personable approach
• Build and maintain positive and effective working relationships
• Proactive, flexible, forward-thinking, and solutions-focused
• Strong focus on attention to detail with exceptional organisation skills
• Dynamic and energetic with the ability to thrive in a fast paced and changing environment
• Strong administrative skills, great communication skills, and key team player

Life at T2

• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards.  T2 celebrates our teams' contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).
• T2 Culture Club ensures we celebrate every occasion in the calendar – bringing fun and excitement to life at T2.
• Our head office is located in vibrant Collingwood, conveniently close to a range of great cafés and well‑connected public transport options, including both train and tram services.

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!