Sr. Zuora Developer / lead

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. 

  • Recognized as a Shopify Plus partner.

  • Expertise in headless and composable technologies.

  • Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.

  • Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.

  • Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role

  • Describe the role and team the candidate will be joining

What you'll do and what we're looking for:

 Zuora Expertise and Configuration

1. **Zuora System Setup and Configuration** 

   - Expertise in setting up and configuring Zuora environments to support subscription management, billing, and financial operations efficiently. 

2. **Product Catalog Configuration**

   - Ability to configure and manage Zuora's product catalog, including complex pricing models and discount strategies. 

3. **Customization and Workflow Automation**

   - Skills in customizing Zuora to fit business needs, including custom fields, workflows, and automation rules. 


Integration Proficiency

1. **Shopify Integration** 

   - Experience in integrating Zuora with Shopify, ensuring seamless data flow and functionality between e-commerce and billing systems. 

2. **ERP Integration** 

   - Proven ability to integrate Zuora with ERP systems, facilitating coherent operations across finance, inventory, and customer management. 

 3. **API and Middleware**

- Strong knowledge of API development and middleware solutions for connecting Zuora with various systems and ensuring data integrity. 

 

Problem-Solving and Innovation

1. **Analytical and Problem-Solving Skills** 

   - Demonstrated ability to analyze complex issues, ideate solutions, and resolve configuration or integration challenges effectively. 

2. **Proactiveness and Initiative** 

   - Shows initiative in identifying potential issues or opportunities for improvement and actively seeks to address them. 

3. **Continuous Learning and Adaptation** 

   - Capacity to rapidly learn new technologies and adapt to changes in tools, platforms, and best practices. 


  

Team Collaboration and Leadership

1. **Team Collaboration**

   - Ability to work collaboratively within a team, sharing knowledge, and contributing positively to team goals. 


 2. **Communication Skills** 

- Excellent communication abilities, capable of explaining technical details to non-technical stakeholders effectively. 

3. **Mentorship and Knowledge Sharing** 

   - Willingness to mentor junior developers and share expertise to uplift the team's overall skill set. 

  

Project Management and Client Engagement

1. **Project Management Skills** 

   - Strong organizational skills to manage multiple tasks or projects simultaneously, with a track record of meeting deadlines. 

2. **Client Communication** 

   - Ability to engage with clients, understand their needs, and provide solutions that meet or exceed expectations. 

3. **Feedback Implementation**

   - Openness to receiving and acting on feedback from both team members and clients to improve outcomes. 

Development

Richmond Hill, Canada

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