Note: Previous experience in project management within the digital or e-commerce sectors is required for this role.
About Tidal Commerce
Tidal Commerce, a member of Umbrella Incorporated, is a rapidly expanding tech consulting agency specializing in Digital Transformation and E-Commerce. Our consulting service line is central to our mission, designing digital strategies, spearheading project discovery, and guiding the rigorous implementation process. As a part of our team, you'll be at the cutting edge of Technology and E-Commerce innovations, playing a crucial role in defining the digital business landscape. We collaborate with a diverse range of clients—from established Fortune 500 firms to emerging startups—providing a rich spectrum of industry exposure.
About the role
We are seeking a motivated Project Manager to lead our client service teams, delivering exceptional e-commerce and digital solutions. This role involves project oversight, team coordination, and timely, on-budget execution. As a key member of our consulting service line, you will work closely with technical teams and clients to ensure that all aspects of the project are aligned with business goals and technical feasibility.
Key Responsibilities
- Project Coordination: Coordinate internal resources and third-party vendors for flawless project execution.
- On-time Delivery: Ensure that all projects are delivered on time, within scope, and within budget.
- Scope Development: Develop detailed project scopes and objectives, involving all relevant stakeholders to ensure technical feasibility.
- Resource Management: Ensure proper allocation of resources and maintain availability throughout the project lifecycle.
- Project Planning: Create and maintain detailed project plans to track progress and meet milestones.
- Change Management: Use verification techniques to manage changes in project scope, schedules, and costs.
- Performance Tracking: Measure project performance using systems, tools, and techniques.
- Client and Stakeholder Relations: Manage relationships with clients and internal stakeholders, ensuring continuous alignment with project goals.
- Risk Management: Identify and manage project risks to minimize their impact.
- Documentation: Create and maintain comprehensive project documentation to ensure transparency and clear communication across all parties.
Qualifications
- Minimum of 3 years of experience in project management within the digital or e-commerce sectors.
- A strong educational background, ideally in Computer Science or tech-related fields.
- Proven experience as a project manager in digital consulting or e-commerce projects.
- Excellent client-facing and internal communication skills, both written and verbal.
- Strong organizational skills with attention to detail and the ability to multitask.
- Proficiency in Microsoft Office applications and Jira.
- Solid technical background with hands-on experience in software development and web technologies is highly preferred.
- PMP or Scrum Master certification is highly preferred.
Interview Process
- Screening Interview:
If your resume passes the initial screening, we will schedule a quick call to learn more about your background and interest in the role. - Case Interview:
A one-hour interviewer-led case where you'll be walked through an actual client situation to assess your problem-solving and analytical skills. - WHO Interview:
An in-person interview at our office, focusing on diving deeper into your past experiences and understanding how they align with our values and expectations. - References:
We will ask for 2-3 professional references to gain more insights into your work ethic, collaboration, and overall performance.