About Tidal Commerce Inc.
We are a premier e-commerce consulting firm dedicated to helping our clients achieve their digital transformation goals. Our team of experts delivers innovative solutions that enhance customer experiences, streamline operations, and drive growth. We are seeking a Sales Development Representative to join our dynamic team and lead the design and implementation of cutting-edge e-commerce solutions.
· Recognized as a Shopify Plus partner.
· Expertise in headless and composable technologies.
· Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
· Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
· Member of Umbrella Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.
About you
As a Sales Development Representative, you will play a crucial role in generating new sales opportunities and adding qualified leads to our sales funnel. You will be responsible for either outbound, inbound or both prospecting, including cold outreach via phone, email, and LinkedIn, as well as qualifying warm leads. You’ll be the merchant's dedicated point of contact during the qualification period, creating an incredible first impression and providing an unrivaled consulting experience. Your work will directly impact our goal of making commerce better for everyone. You will collaborate with cross-functional teams internally and externally, ensuring effective communication and problem-solving. Further:
- You are interested in a career in sales. Prior experience at Shopify and/or a company in the Commerce, Digital, Marketing, or Payments SaaS space is a big asset
- You are empathetic and have the desire to help our customers and align with their success
- You stay organized and thrive in an environment that is always changing
- A strong written and verbal communicator - you are able to present a pitch or craft an email in a clear and concise manner
- You are collaborative and enjoy building strong relationships with clients and internal teams
- You are eager to be a part of a company that’s experiencing rapid growth, and are committed to helping us reach our potential
What you'll do
- Drive new business growth through qualifying warm inbound leads from marketing generated sources primarily through telephone and email communication
- You will be the "mini CEO" of a defined territory and primarily lead all strategic outbound prospecting efforts for new customers in this territory
- Track prospects through the sales cycle (tele-appointments, materials sent, demos, etc.) and leverage data to identify the most effective and unique approach for each funnel
- Work closely with Sales Leadership to continuously optimize
- Become a Tidal + Shopify expert - you'll be able to answer any questions prospects may have about our consulting and services
- Consistently deliver against your set quota. Once you prove that you can smash your quota out of the park, you'll be given the opportunity to lead the sales process from initial contact to close for mid-market customers
Must haves
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in the face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get things done and move forward
- Work digital-first for your daily work