About Umbrella Group of Companies
We exist to empower businesses of all sizes with transformative, customer-centric innovation -- not legacy systems. As the agile challenger to traditional IT conglomerates, we unite specialized firms under one vision: to be a global strategic business partner, providing transformative technological solutions that inspire creativity and innovation.
About Tidal Commerce Inc.
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.
- Recognized as a Shopify Plus partner.
- Expertise in headless and composable technologies.
- Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
- Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
- Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.
About the role: Your Mission
The mission of this role is to drive revenue growth by executing account-based sales strategies, leveraging strategic partnerships, and differentiating Tidal as a leading commerce consultancy in a competitive landscape. The ideal candidate will excel in personalized outreach, industry engagement, and multi-channel sales techniques to maximize conversions within Tidal’s defined target accounts.
Outcomes
Outcome | Success Metric |
Revenue Generation | Meet or exceed sales targets by closing deals with mid-market and enterprise clients. |
Pipeline Development | Always maintain a robust pipeline with at least 3x quota coverage. |
Account-Based Selling Execution | Develop personalized strategies for top 100 target accounts, increasing conversion rates. |
Strategic Partner Engagement | Successfully leverage Shopify, Commerce Tools, and other partners for joint opportunities. |
Industry Engagement | Participate in 4+ industry conferences, trade shows, or thought leadership events annually. |
Multi-Channel Outreach | Implement and optimize a mix of digital, social, and direct sales outreach strategies. |
Presentation & Messaging | Deliver high-quality presentations that position Tidal as a challenger brand against large firms. |
Collaboration & Team Contribution | Work cross-functionally with marketing, BDRs, and technical teams to align on go-to-market initiatives. |
Data-Driven Sales Management | Track and analyze key KPIs, such as win rates, engagement metrics, and sales velocity. |
Competencies
Core Sales Skills
- Enterprise Sales Experience – Proven track record of closing deals in enterprise/B2B technology or application development.
- Account-Based Selling Expertise – Experience developing tailored approaches to high-value accounts.
- Negotiation & Deal Structuring – Strong ability to craft compelling deals and navigate procurement processes.
- Consultative Sales Approach – Ability to engage stakeholders in meaningful discussions to identify pain points and align Tidal’s offerings as solutions.
Industry & Vertical Knowledge
- Deep understanding of eCommerce and digital commerce ecosystems.
- Experience in one or more of Tidal’s core verticals: retail, healthcare, finance, manufacturing, construction, automotive, and distribution.
- Ability to articulate how commerce solutions impact enterprise operations and revenue growth.
Partner & Ecosystem Collaboration
- Experience working with technology partners such as Shopify and Commerce Tools.
- Ability to leverage Tier I, II, and III partnerships for co-selling and lead generation.
Multi-Channel Outreach & Marketing Collaboration
- Comfortable utilizing LinkedIn, email campaigns, physical mailers, and direct outreach to drive engagement.
- Collaborate with marketing to align outreach efforts with content strategy and thought leadership.
- Ability to lead and participate in webinars, workshops, and events to build brand awareness and credibility.
Communication & Presentation Skills
- Ability to deliver persuasive, high-impact presentations tailored to different stakeholder levels.
- Strong storytelling skills to position Tidal against larger competitors like Deloitte, Accenture, and EY.
- Excellent written and verbal communication skills for proposals, executive briefings, and outreach materials.
Data-Driven & Results-Oriented
- Track record of exceeding sales targets and demonstrating accountability.
- Ability to analyze performance data to refine sales strategies.
- Comfortable with CRM tools like Salesforce to manage and report on pipeline activity.
Required Qualifications
Experience & Track Record
- 5-10+ years of experience in B2B enterprise software sales, application development sales, or related technology services.
- Proven track record of meeting and exceeding sales quotas in mid-market and enterprise environments.
- Experience in account-based selling (ABS), managing a strategic portfolio of high-potential accounts.
Industry & Vertical Knowledge
- Strong understanding of eCommerce, digital commerce ecosystems, and enterprise application solutions.
- Prior experience working in or selling to retail, healthcare, finance, manufacturing, construction, automotive, or distribution sectors is a plus.
- Familiarity with enterprise technology buying cycles and key decision-makers (C-Level executives, IT leaders, Digital/Commerce teams).
Sales & Business Development Skills
- Expertise in consultative and value-based selling—ability to diagnose customer pain points and align solutions accordingly.
- Comfortable with complex sales cycles, including multi-stakeholder negotiations and solution selling.
- Experience selling in a challenger environment, positioning against larger firms (e.g., Deloitte, Accenture, EY).
- Strong ability to drive net-new business while expanding existing client relationships.
Strategic Partner Collaboration
- Experience working with technology partners, such as Shopify, Commerce Tools, and other commerce platforms.
- Ability to leverage ecosystem partnerships for co-selling, lead generation, and closing deals.
- Understanding of partner-tier structures (Tier I, II, III) and how to navigate joint business opportunities.
Multi-Channel Outreach & Engagement
- Proficiency in multi-touch sales outreach across email, phone, LinkedIn, webinars, and in-person networking.
- Experience executing account-based marketing (ABM) strategies in collaboration with marketing teams.
- Ability to create and execute personalized campaigns, including content-driven sales motions.
Presentation & Communication Skills
- Exceptional ability to craft compelling sales presentations tailored to different stakeholders (C-suite, IT, business units).
- Strong storytelling capabilities to articulate Tidal’s unique value proposition vs. competitors.
- Comfortable presenting at industry conferences, trade shows, and partner events.
Analytical & Data-Driven Approach
- Proficiency in sales analytics and forecasting, with experience managing pipeline KPIs.
- Familiarity with CRM tools like Salesforce, sales engagement platforms, and data enrichment tools.
- Ability to track and optimize key performance indicators (e.g., conversion rates, pipeline velocity).
Collaboration & Teamwork
- Ability to work cross-functionally with marketing, business development, and technical delivery teams.
- Willingness to contribute to thought leadership initiatives, including white papers, case studies, and webinars.
- Strong coaching mindset, supporting internal teams and junior sales professionals where needed.
Preferred Qualifications
- Experience with Salesforce CRM, HubSpot, or similar platforms for pipeline tracking and forecasting.
- Prior eCommerce technology sales experience, particularly with headless commerce solutions.
- Background in consulting-led sales approaches, understanding digital transformation strategies.
- Previous experience leading or mentoring sales teams in a high-growth environment.
- Bachelor’s degree in Business, Marketing, Technology, or a related field (preferred but not required).
- Relevant industry certifications in sales methodologies (e.g., Challenger Sales, MEDDIC, Sandler) are a plus.
Core Values Alignment
The ideal candidate should embody Umbrella - Tidal’s core values, including:
✅ Curious – Invest in inquiry to craft customer-centric experiences.
✅ Agile – Respond swiftly by anticipating change and leading it.
✅ Reliable – Consistently deliver outcomes.
✅ Effective – Plan, design, and build with the outcome in mind.
What We Offer
- Competitive salary ($100,000-110,000 annual base), commission, and benefits
- Opportunity to work with a talented and passionate team
- Continuous learning and professional development opportunities
- Collaborative and innovative work environment
- Flexible work arrangements
We are an equal opportunity employer and welcome applications from all qualified individuals