About us
Advocate Technologies is an insurance technology company providing modern insurance operations for lenders. We transform lenders’ insurance functions across compliance, monetization, and analytics with better software and services developed by our world-class engineering and product development teams.
Our software solution enables Advocate’s review team to efficiently assess and verify borrower insurance compliance for real estate and company loans (pre-closing) ranging from $100K to $100M.
Advocate was founded in October 2020 by a world class team based in New York and Athens Greece. In April 2022, 18 months after founding the business, Advocate raised $9 million USD, one of the largest insurance technology seed rounds.
To learn more about Advocate, visit www.tryadvocate.com.
About the role
Our team is growing, and we are looking for a full-time XX reporting to one of our XX in our XX office. The ideal candidate will use their analytical and detail-oriented skills to collect, process and input loan transaction data into Advocate’s proprietary database software engine.
Advocate values people growth and offers a transparent, merit-based career path for all our employees. Upon achievement of its objectives. Upon achievement of its objectives, the role can evolve to an Operations Associate position with increased responsibilities in the Operations team.
The monthly gross salary for the position is up to €1,600 (on a 14-months basis), depending on experience.
What you'll do
Contribute to the daily execution of our Insurance Compliance Loan review system
Review documents (incoming via email), extract and input information into Advocate’s proprietary system
Communicate via email coverage gaps with borrowers and lenders to seek resolution of all open issues
Work closely with the Operations Associates to ensure that all documents are processed, and questions answered within the customers’ service level agreement
Escalate complex loan reviews to the Operations Associates in a timely manner
Contribute to the Advocate’s product feedback based on your observation of the daily operations routine and customers’ feedback
Assist with any Operational / ad-hoc projects
What you need for the role
English proficiency, exceptional communication skills – both written and verbal
Computer knowledge/tech savviness- solid knowledge of Google and Office Suites
Ability to work remotely and develop strong on-site relationships
Flexible working hours (based on US office hours)
Strong analytical and attention to detail skills - strong ability to summarize complex information
We will consider as a plus if you have
Experience within the insurance industry, preferably in a core insurance business function such as operations, underwriting, product development, business, or investments
Call center experience managing incoming customers’ requests via email or chat
Insurance Operations
Athina, Greece
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