Starting Date: ASAP

Contract type: Full-time and open-ended

Salary: 2,058,495 INR, commensurate with relevant experience and skills

Location: New Delhi, India

Application closing date: 13-06-2025

About the Job 

Are you passionate about applying digital transformation to make a positive impact on the world? Join us at Better Cotton as Digitalisation Coordinator and play a vital role in empowering a global workforce with effective and secure solutions, contributing to the world’s largest cotton sustainability initiative – we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world.  

Reporting to the Digital Agriculture Manager, you will be part of the wider IT & Data (ITD) Function. You will find yourself collaborating closely with the Field data digitalisation, Impact and MEL teams. Together we aim to ensure Better Cotton staff are empowered to succeed in their roles supporting global cotton communities through geospatial innovations. 

This challenging role offers excellent opportunities for personal and professional development, together with a competitive benefits package. 

The Challenge

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers.  

As Digitalisation Coordinator, you will use your skills to conceptualise, innovate and execute tasks related to the field data digitalisation. This role involves contributing to the digitalisation initiatives across the country field operations. The ideal candidate should have a strong background in digitalisation process, coordination, and a thorough understanding of data collection tools. This role will be responsible for implementing digitalisation projects, building Partner capabilities, developing CommCare and ODK based field tools and guide in generating insights. 

Areas that play to your strengths

We are seeking a motivated Digitalisation Coordinator to join our Team. In this role, you will be responsible for; 

• Setup Mobile-based Data Collection Solutions: 

1. Collaborate with the global ITD and MEL team to identify and implement mobile-based data collection solutions. 
2. Customize and configure tools such as CommCare, ODK, Mendix and Microsoft Dynamics to meet specific project requirements. 

• Prepare and Implement Field Data Digitalisation Rollout Plan: 

1. Support the country management in the implementation of the Better Cotton Field Data Policy. 
2. In consultation with the Global ITD team, develop a comprehensive plan of field data digitalisation rollout in country field operations. 
3. Coordinate with stakeholders to ensure successful implementation of digitalisation initiatives. 
4. Monitor progress and adjust strategies as needed to achieve country digitalisation plan 

• Assess Programme Partners' Capacity for Digitalisation: 

1. Evaluate the digitalisation readiness and capacity of Programme Partners. 
2. Provide support and training to enhance Partners' capabilities in adopting digital tools and processes. 

• Organise and Manage Country-level Working Group on Digitalisation: 

1. Establish and coordinate a working group comprised of internal and external stakeholders to drive digitalisation efforts. This would consist of all country functions and/or representatives from Programme Partners. 
2. Facilitate meetings, workshops, and training sessions to promote collaboration and knowledge sharing. 
3. Capacity Building 
4. Develop and impart trainings about tools and processes related to field data digitalisation to the Programme Partners 
5. Develop relevant training material 

• Cross-functional Collaboration: 

1. Work closely with Monitoring, Evaluation, and Learning (MEL) teams to ensure alignment with data collection and analysis requirements. 
2. Collaborate with Programme and Assurance teams to integrate digitalisation efforts into programme activities. 

• Setup Inquiry/Request Handling Mechanism: 

1. Establish a user support system to address inquiries and requests related to digital tools and systems. 
2. Help Programme Partners with user account management, access control, and troubleshooting. 

We are looking for someone who has

the following skills, knowledge, and experience:

Essential 

• Master's degree in Computer Science, Information Technology, or related field or a related field with at least 5 years of relevant work experience 

• Proven experience in digitalisation project management, preferably in the development sector. 

• Experience working with / developing digital data collection tools and apps such as ODK, CommCare and Mendix. 

• Excellent communication and interpersonal skills, with the ability to engage and collaborate with diverse stakeholders. 

• Strong analytical and problem-solving abilities, with a focus on delivering results in challenging environments. 

• Ability to work independently and as part of a team, with a proactive and flexible approach to project management. 

• Demonstrable analytical and problem-solving skills  

• Experience in coaching and/or supporting other staff  

• Proven ability to collaborate effectively across different teams and cultures, strong relationship-building skills and service-oriented attitude  

• Fluency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly and concisely  

• Self-starter able to work autonomously and adapt to changing priorities 

Desirable 

• Background experience in Monitoring & evaluation is an asset 

• Prior experience in capacity building and training is highly desirable. 

• Experience of working with smallholder cotton farmer contexts will be added advantage. 

What we offer

• Competitive salary 

• Hybrid working – One to three days/week in the office 

• The opportunity to work from anywhere in the world for up to one month per year 

• Flexible working, with core hours from 10 am to 4 pm local time 

• Continuous learning and development 

• Provident Fund Benefits 

• 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days discretionary leaves during Christmas/festive period.

• Enhanced parental benefits 

• A warm, positive working environment where everyone is valued 

• The opportunity to make your mark and make a difference. 

Working arrangements

The position is full-time (40 hours per week) and will be based in Delhi. Better Cotton offers flexible working, with core hours being 10 am – 4 pm.  The position will require limited travel within and/or outside the country. 

Apply now

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 13.06.2025 via the apply now link. 

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Our hiring process

Initial Screening:

Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.

Interviews:

If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.

Assessment and Testing: 

Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.

Reference Checks: 

Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities.

Offer stage:

After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton

Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values

The post holder will be expected to operate in line with our workplace values which are:  

• Trustworthy (including honest, transparent, credible) 
• As having Integrity (including responsible, authentic) 
• Positive (including problem-solving, pragmatic) 
• Engaging (including adaptable, inclusive, holistic) 
• Daring (including courageous, innovative, game-changing)  

Being you @ Better Cotton

Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.

We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.