Starting Date: June 2025

Contract type: Fixed term (14-months)

Salary: £48,182 per annum

Location: London

Application closing date: 23/04/2025

About the Job 

Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as Senior Communications Coordinator for the world’s largest cotton sustainability initiative – we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world.

The Challenge

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers.  

Better Cotton is a global membership organisation with over 2,500 members from across the textile and apparel supply chain. Our members are key players in the sector and play a vital role in creating demand for more sustainable cotton. From civil society organisations to cotton traders to fabric mills and retailers and brands, our members are part of a global movement catalysing change with a shared goal of improving cotton production. This role is focused on conceptualising, creating and delivering inspiring and engaging communications to our diverse membership base.  

The Senior Communications Coordinator (Member Communication) will play a key role in leading and shaping our communications strategy for members. This role requires a proactive and strategic communicator who can craft compelling content, identify and develop impactful stories and case studies and manage both proactive and reactive communications. The ideal candidate will be audience-focused, data-driven and adept at project managing communication plans to enhance engagement and impact.

Areas that play to your strengths

We are seeking a motivated Senior Communications Coordinator to join our Communications Team.  

The Senior Communications Coordinator (Member Communication) will: 

• Lead content development for member communications by proactively identifying relevant content, news, case studies and key updates to inform and engage our diverse member base.  

• Provide inputs to the overall Editorial and Communications Calendars, outlining activities and key messages. 

• Manage and draft email communications to our membership and beyond, including the Monthly Member Update, Better Cotton Quarterly, and other key announcements and updates. 

• Lead the creation of diverse communication outputs that resonate with specific member audiences, ensuring messaging is audience-led, relevant and engaging. 

• Own and refine target audience segmentation by leveraging Salesforce and collaborating with IT and the Demand and Engagement Team as needed. 

• Collaborate with Country Teams to coordinate accurate translations as needed. 

• Support content creation and project management for organisational reports, including Annual and Country Reports. 

• Serve as a core team member for Better Cotton’s flagship event, offering editorial support, project coordination, and fostering internal collaboration. 

• Collaborate closely with the Demand and Engagement Team to contribute content and messaging for member engagement activities such as webinars, workshops, and in-person events. 

• Review and refine materials, messaging, training decks, and webinar content developed by other functions to ensure accuracy and alignment with key messages. 

• Actively champion member communications to team meetings, work planning sessions, and other cross-functional discussions. 

We are looking for someone who has

the following skills, knowledge, and experience: 

 
Essential 

• Proven experience in a communications or marketing role. 

• Excellent writing and editing skills, with the ability to synthesise complex information and craft clear, compelling and engaging content for diverse audiences.  

• Strong strategic thinking, with the ability to proactively identify relevant content, anticipate communication needs and shape narratives. 

• A solid understanding to leverage data to drive and improve target communication. 
• Proficiency in Mailchimp and a strong working knowledge of Salesforce. 

• Effective project management skills. 

• Willingness to take on administrative tasks as needed. 

• Strong interpersonal skills, with the capacity to work independently and as part of a team. 

• Enthusiasm for working in a fast-paced, dynamic environment with diverse teams and topics. 

Desirable 

• Professional experience in sustainability - within the textile and apparel sector is a plus. 

• University degree, or equivalent higher education qualification, in Communications, Journalism, Writing or related area of study. 

What we offer

- Competitive salary

- Hybrid working – One day per week in the offices central London

- The opportunity to work from anywhere in the world for up to one month per year

- Flexible working, with core hours from 10 am to 4 pm local time

- Continuous learning and development

- Pension scheme

- 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas/ year end period

- Enhanced parental benefits

- A warm, positive working environment where everyone is valued

- The opportunity to make your mark and make a difference.

Working arrangements

The position is full-time (40 hours per week) and will be based in London. Better Cotton offers flexible working, with core hours being 10 am – 4 pm.

Apply now

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 23.04.2025 via the application form link.

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Our hiring process

Initial Screening:

Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.

Interviews:

If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.

Assessment and Testing: 

Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.

Reference Checks: 

Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities.

Offer stage:

After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton

Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values

The post holder will be expected to operate in line with our workplace values which are:  

• Trustworthy (including honest, transparent, credible) 
• As having Integrity (including responsible, authentic) 
• Positive (including problem-solving, pragmatic) 
• Engaging (including adaptable, inclusive, holistic) 
• Daring (including courageous, innovative, game-changing)  

Being you @ Better Cotton

Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.

We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.