Summary

• Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimise research management.
• Our customers include the world’s leading investment management firms, including fund and asset managers and asset allocators.
• You will be joining an established People Operations team and will support the overall HR function at Bipsync with a primary focus on Employee Relations.
• Bipsync has a blended working policy: while we offer flexibility to work from home, this role is primarily office-based at our headquarters at 25 Broadway to foster collaboration and engagement across the team.
• $90,000 - $110,000 On-Target Earnings. Including salary plus annual bonus.
• We offer significant benefits in an exciting, friendly and flexible work environment.
• We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don’t hesitate to send in your application even if you don’t fully meet all the criteria.

About Bipsync

Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients’ processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world’s largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence.

The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we’re up against the competition. The opportunity is massive.

We’re a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.

About The Role

We are looking for a People Operations Manager to join our Operations team in New York City. In this role, you will focus on Employee Relations and support various HR functions at Bipsync.

Reporting to the VP of People Operations, you will be instrumental in creating a positive workplace culture, maintaining compliance with labor laws, and implementing HR initiatives that reflect our mission and values. Your responsibilities will include enhancing processes and policies, managing onboarding and offboarding, administering benefits, ensuring compliance, promoting employee engagement, and assisting with recruitment efforts.

Our ideal candidate is proactive, innovative, empathetic, and a strong problem-solver. Bipsync has a blended working policy: while we offer flexibility to work from home, this role is primarily office-based at our headquarters at 25 Broadway to foster collaboration and engagement across the team.

Responsibilities

Recruitment, Onboarding & Development

• Assist with recruitment efforts to attract and retain top talent in alignment with company objectives and diversity goals, while supporting on/off-boarding processes and contributing to the development and maintenance of our Employee Learning Centre.
• Ensure job descriptions are current and compliant with all local, state, and federal regulations.
• Support the People Experience Manager in fostering employee engagement by leveraging a dedicated team culture budget to drive initiatives that emphasize in-office collaboration, development, and team connectivity.
• Assist with the development of training and performance programs to support employee growth and career advancement.
• Conduct exit and stay interviews.

Benefits & Compensation

• Administer U.S. employee benefits programs—including health insurance, 401(k), disability, and other voluntary benefits—while ensuring compliance with all federal and state regulations related to benefits.
• Serve as the primary point of contact for benefits-related inquiries, providing support to employees regarding benefits options and processes.
• Alongside the VP of People Operations and VP of Finance, manage relationships with benefits vendors and brokers to optimize benefit offerings and negotiate contract terms.
• Collaborate with the VP of Finance to ensure accurate payroll auditing for benefits eligibility.
• Support the VP of People Operations in keeping the compensation strategy up to date and enhancing and implementing employee performance programs.

Employee Relations & Communication

• Assist in implementing communication programs to help keep employees informed about company policies, procedures, and benefits updates.
• Provide training on personnel policy and procedure guidance to both employees and management.
• Address and resolve employee issues, grievances, and disputes in collaboration with relevant stakeholders, ensuring compliance with company policies and legal standards.

Compliance, Reporting & Projects

• Ensure compliance with all local, state, and federal labor laws, including OSHA, EEOC, FMLA, and other regulations.
• Maintain accurate records and prepare necessary reports for compliance, audits, and senior management review.
• Carry out ad-hoc projects as required.

Requirements

Qualifications & Experience

• 3+ years of experience working in an HR shared services or operations function.
• Demonstrated ability to build strong interpersonal relationships across functions and levels, with comfort navigating a fast-paced environment.
• Strong commitment to delivering a high level of employee service, with demonstrated initiative and leadership skills.

Knowledge

• Working knowledge of federal and state labor laws, including workers’ compensation, workplace safety, EEOC, FLSA, and related regulations.
• Experience using an HRIS (e.g., Rippling, HiBob, etc.).
• Proficiency in Microsoft 365 (including SharePoint for collaboration and document management), with strong skills in Excel, PowerPoint, and Word. Comfort with pivot tables, v-lookups, and larger datasets is ideal.

Skills

• Ability to manage multiple projects simultaneously and effectively prioritize in a deadline-oriented environment.
• Excellent written, verbal, and listening communication skills.
• Strong analytical and problem-solving abilities.

Certifications (Preferred)

• SHRM or HRCI certification preferred but not required. Candidates without certification are still encouraged to apply.

Benefits

Compensation

• Competitive salary with the potential for a discretionary bonus.
• 401(k) plan with employer matching.

Health & Wellbeing

• Medical, dental, vision, and life insurance.
• Enhanced family-friendly policies.
• Monthly wellbeing allowance to spend on our flexible benefits platform.

Work-Life Balance

• Unlimited vacation policy and flexible remote working opportunities.
• Flexible hybrid working arrangement with access to a brand-new, easily accessible office.

Office & Equipment

• Brand-new equipment and a home office budget.
• Birthday celebrations, regular lunches, events, and team nights out.

Development & Culture

• Learning and development opportunities with a clear path for progression.

Diversity and Inclusion

Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We’re committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.