Summary

• Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimise research management.
• Our customers include the world’s leading investment management firms, including asset managers, asset allocators, and investment advisors and consultants.
• You will be joining an established Customer Success team and be the trusted partner for a portfolio of high-value enterprise clients, ensuring they achieve maximum value from our solutions while driving growth for the business.
• Bipsync has a blended working policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our Industrious-managed office at 25 Broadway
• $150,000 - $180,000 On-Target Earnings. Including salary plus commission and annual bonus.
• We offer significant benefits in an exciting, friendly and flexible work environment.
• We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don’t hesitate to send in your application even if you don’t fully meet all the criteria.
• We are looking for authentic applications written by the candidates themselves.

About Bipsync

Bipsync is a research management software (RMS) purpose-built for investment management. We help our clients capture, structure, and leverage collective intelligence at scale. Trusted by the world’s largest asset owners and asset managers, our clients use Bipsync as a system of record with customizable workflow automation to help them power their unique investment processes and drive operational excellence. 

The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we’re up against the competition. The opportunity is massive.

We’re a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.

About The Role

We’re looking for a seasoned Enterprise Account Manager to join our growing team. In this role, you’ll be the trusted partner for a portfolio of high-value enterprise clients, ensuring they achieve maximum value from our solutions while driving growth for the business. This is an opportunity to build strategic relationships, influence outcomes at the executive level, and deliver impact across some of our most important accounts.

Responsibilities

• Serve as the primary relationship owner for a portfolio of enterprise accounts, ensuring long-term satisfaction and success.
• Develop and nurture strong, multi-level relationships with client stakeholders, from daily contacts through to senior executives.
• Drive account growth by leading renewals, upsell opportunities, and cross-sell initiatives.
• Lead quarterly and annual business reviews to highlight ROI, present insights, and align on future goals.
• Collaborate closely with internal teams—including Product, Support, Sales, and Implementation—to deliver seamless, high-quality client outcomes.
• Monitor and report on account health, pipeline activity, and revenue expansion opportunities.

Requirements

• 7+ years’ experience in enterprise account management, client success, or strategic relationship management (SaaS or fintech experience a strong plus).
• Proven ability to grow enterprise accounts and consistently achieve or exceed revenue targets.
• Strong business acumen with the ability to uncover client needs and design tailored solutions.
• Exceptional communication, negotiation, and executive presentation skills.
• Deep understanding of the investment industry, with the ability to engage confidently with senior stakeholders and translate industry knowledge into client value.

Benefits

• Competitive salary with the potential for a discretionary bonus on top of the base salary.
• Medical, dental and vision insurance, plus life assurance and commuter benefits. 
• Enhanced family-friendly policies.
• 401(k) Plan with Employer Matching. 
• Birthday celebrations, regular lunches, events and team nights out.
• Unlimited vacation policy, flexible and remote working opportunities.
• A flexible blended working arrangement, featuring a brand new, easily-accessible office.
• Brand new equipment and a home office budget.
• Learning and development opportunities, with a clear path for progression.

Diversity and Inclusion

Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We’re committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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