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The Tendit Difference

Tendit Group is a private equity-backed collective of best-in-class providers that, when combined, provide a full suite of external facilities services that improve curb appeal and keep properties fully operational. Our brands are the best at what they do in every city we operate in, leveraging years of experience and regional knowledge while representing the commitment to exceptional service that Tendit is known for. We have a unique approach in the marketplace, providing a complete package of services to building owners – a one-stop shop in a fragmented market. We are growing rapidly and have many opportunities for people who want to work hard and develop their careers with us. If this sounds like a place you'd like to be, we'd like to meet you! 

Are you ready to join a team passionate about revolutionizing facility services? We're looking for individuals who are up for the challenge, want to make a difference, and are ready to take their careers to the next level. If this sounds like you, we can't wait to meet you!

About the Role 

The operations manager has a key leadership role focused on maximizing the efficiency and profitability of our organization's day-to-day operations. This person will collaborate with the General Manager to develop and execute operational strategies, streamline processes, and meet quality standards across all departments. The ideal candidate will be a data-driven problem-solver with an eye for detail and process optimization.

Responsibilities:

• Strategic Planning: Partner with the General Manager to develop and implement operational strategies, policies, and procedures that align with the company's overall goals and vision.
• Process Optimization: Identify and analyze current business processes, recommending and implementing improvements to increase efficiency, reduce costs, and enhance customer experience.
• Performance Management: Track key performance indicators (KPIs), analyze operational data, and prepare regular reports for the General Manager. Identify potential risks or bottlenecks and recommend corrective actions.
• Quality Control: Oversee and enforce quality standards across all operational areas, ensuring adherence to industry regulations and best practices.
• Vendor Management: Negotiate with vendors and suppliers, ensuring timely delivery of materials and services while optimizing costs.
• Marketing Operations Strategy: develop and implement operational strategies for marketing that drive efficiency and effectiveness and support business goals. 
• Technology Management: Analyze, recommend, implement, and optimize marketing automation tools, CRM systems, and analytics platforms to streamline marketing campaigns and measure performance.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field is a plus. 
• Minimum of 5+ years of experience in operations management, preferably in landscaping maintenance. 
• Bilingual - English and Spanish is a must. 
• Proven track record of successful process improvement and efficiency initiatives.
• Strong analytical skills and demonstrated ability to interpret data for informed decision-making.
• Excellent project management and organizational skills, with the ability to handle multiple priorities and meet deadlines.
• Exceptional leadership and interpersonal skills, with experience in team building and mentoring.
• Proficient in Microsoft Office Suite and relevant operations management software.

We’ve got you covered.

At Tendit, we recognize the dedication our employees bring every day. We offer a comprehensive benefits package to support your health, finances, and well-being.

• Medical, dental, and vision plans
• 401K Retirement Savings Plan with a match 
• Paid Time Off (PTO) 
• Paid Holidays
• Paid Weekly 
• Career progression in a rapidly growing company!

Compensation for this position is $60,000 - $70,000 annually, plus a monthly bonus depending on experience. 

Tendit Group is an equal-opportunity employer. We work to build a culture that attracts a mix of talented, committed, and vibrant team members who bring determination and passion to work every day. We recruit, develop, and retain the most talented people from a broad and diverse candidate pool. We encourage you to apply!