About Harbor Compliance

Join Harbor Compliance, a pioneering leader in the compliance industry, recognized by Inc. 5000 and Deloitte Technology Fast 500. Merging with Labyrinth, Inc. in 2021, we've expanded our reach to over 35,000 clients, leveraging advanced technology to simplify business licensing and legal entity management. We’re a growing team, passionate about making compliance accessible and efficient for all businesses and nonprofits.

The Site Reliability Engineer is a senior-level technical leader responsible for the proactive design, implementation, and predictable management of our business-critical Linux infrastructure. You will collaborate cross-functionally with Software Development and technical stakeholders to execute resilient infrastructure strategies that support high-growth business goals. Success in this role is defined by the successful delivery of scalable technical solutions and the consistent maintenance of exceptional system performance and reliability.

Key Responsibilities:

• Design and execute a comprehensive infrastructure strategy that proactively supports evolving business requirements and operational excellence.
• Own the predictable delivery of high-complexity technical solutions through deep automation using Kubernetes and sophisticated CI/CD pipelines.
• Maintain superior portal availability and system health by implementing advanced observability and distributed tracing strategies.
• Lead high-severity incident response efforts and drive systemic improvements through insightful, blameless postmortem analysis.
• Architect failure-resilient and self-healing infrastructure systems to ensure continuous operational stability and zero data loss.
• Serve as the internal subject matter expert to influence software architecture decisions toward maximum scalability and performance.
• Facilitate regular knowledge-sharing and training sessions to elevate technical standards and process predictability across the entire technology department.
• Direct security initiatives and design secure networking strategies to maintain a high-standard protection framework for all client data and assets.

Requirements:

• 4–7 years of professional experience building and managing resilient, modern infrastructure within a fast-paced environment.
• Expert-level proficiency in managing and troubleshooting Linux-based servers across multiple distributions.
• Advanced capability in developing modular, reusable infrastructure templates using tools such as Terraform and Ansible.
• Proven success in managing containerized workloads at scale using Kubernetes and Helm.
• Extensive experience configuring and optimizing high-performance database environments, specifically MySQL.
• Demonstrated ability to build robust, secure CI/CD deployment pipelines that include automated rollback and quality gates.
• Strong technical documentation skills, including the creation of architectural diagrams, detailed specifications, and operational playbooks.
• Ability to lead cross-functional projects independently while mentoring junior engineers and driving team-wide initiatives.

Skills and Knowledge:

• Deep understanding of observability platforms such as New Relic, Datadog, or Prometheus to measure and improve system reliability.
• Expertise in designing secure cloud networking strategies including firewalls, VPNs, and identity management best practices.
• Advanced scripting and programming proficiency in Python or similar languages to automate complex operational workflows.
• Strategic insight into infrastructure ROI and the ability to align technical roadmaps with broad business priorities.
• Practical knowledge of disaster recovery planning and the execution of failure-resilient system designs.

Accommodations:

Harbor Compliance is committed to providing any reasonable accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

Compensation: 

Compensation at the time of offer is based on factors such as skill set, experience, qualifications, and work location. Salary is one part of Harbor Compliance’s total compensation package. Other benefits may include health benefits, flexible paid time off, parental leave, fertility and adoption assistance, 401(k), and educational reimbursement. Note that the salary range and benefits apply only to U.S.-based candidates.

Pay Transparency Policy Statement
Harbor Compliance will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Harbor Compliance, or (c) consistent with Harbor Compliance’s legal duty to furnish information.

Equal Opportunity Statement

Harbor Compliance is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.