Who we are?

InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact.

The Role

We are looking for a driven and ambitious Product Specialist to deliver the InfoTrack Family/Estates product suite to both existing and new clients, overachieve on delivery sales targets, promote great client service and build long-term binding relationships.

We have built new digital experiences that use InfoTrack tools and workflows to manage compliance more efficiently and consistently – we need specialists the help sell, onboard and educate clients across the sector

About you

You are a motivated and adaptable sales professional with a strong client focus, consistently demonstrating the traits and behavioural styles that drive sales success. You excel at building trusting relationships and crafting service practices that meet client needs, using interpersonal skills to navigate complex situations with confidence. With a proactive mindset, you act as a trusted business advisor, understanding your client’s business and delivering solutions that add value. You thrive on achievement, take accountability for your work, and are comfortable managing responsibilities that demand focus and dedication. Flexible and mobile, you are willing to travel as needed to support clients and grow business opportunities.

Key Roles and Responsibilities

• Identify and secure new Family/Estates clients.
• Increase sales velocity and client reach;
• Meet and exceed KPIs and Top 5 Targets;
• Scope and develop new growth opportunities with current and prospective clients;
• Maximise and upsell the use of the workflows along with other InfoTrack products;
• Provide clients with implementation plans, training and ongoing account management.
• Being the Subject matter expert; provide resource for the sales team. Keep up to date on Industry changes and proactively educate as needed.

Skills, Knowledge and Experience:

• A knowledge in Family/Estates Law and/or prior experience in Legal industry
• A desire to develop your career and learn from and be mentored by experienced industry professionals.
• Excellent presentation, phone manner and communication skills (must).
• Exceptional grammar and writing skills (must).
• Great team player, a passion and desire to make a difference.
• Proactive initiative and ability to work autonomously.
• Tertiary education.
• Unrestricted Driver’s License

The Rewards and Culture

What We Offer:

Personal Development We have a rich history of providing people with growth opportunities throughout their InfoTrack journey. We provide our people with professional development plans, technical training, leadership programs, and clear career progression opportunities.

Reward & Recognition We have a culture of recognising the contributions of our people and rewarding them for their impact. We have various formal recognition programs as well as access to our employee share scheme. We put an emphasis on staff happiness, so we have a well-stocked snack cupboard, weekly catered lunches, free breakfast every morning and locally based social committees that drive events for each office including a Table Tennis competition.

Health & Wellbeing We care about our people’s well-being and that is why we offer a range of benefits including fully covered gym memberships, monthly in-house massages, progressive leave policies and access to an Employee Assistance Program.

Join a company that puts people first, where your contributions are valued, and your potential is supported every step of the way. Apply now or message us directly to find out more!

At InfoTrack we are a diverse workforce and we’re proud to be an equal opportunity employer. We believe our differences make us stronger. We therefor encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex, and genders.

Please note: InfoTrack is closed for the Christmas holidays from 19th December to 5th January. We are still accepting applications during this period, but they will not be reviewed until the week beginning 5th January.