Who we are?

InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact.

The Role

You’ll be responsible for managing the Executives schedule, travel, meetings, and general workflow. This is a hands-on role suited to someone who loves solving problems before they arise, and can stay two steps ahead.

About you

You’re organised, proactive, and tech-savvy, thriving in fast-paced environments. You stay calm under pressure, juggle multiple priorities, and keep the Executive focused on what matters. Problem-solving comes naturally, and you enjoy finding practical solutions to keep the business running smoothly.

You don’t need a formal EA/PA title, experience in office support, admin, project management or team assistance is enough. What matters most is your mindset: adaptable, capable, and ready to step in wherever needed. Flexible work arrangements are supported to help balance life and family commitments.

Key Roles and Responsibilities:

• Manage the Executive’s calendar, meetings, travel, and events; ensure accuracy and confirmations.
• Greet and assist guests and clients via phone, video, or in person.
• Prioritise and manage Executive’s communications, including emails, calls, and documents.
• Track and follow up on tasks and actions from meetings and stakeholders.
• Draft and proof documents; handle admin such as DocuSign, formatting, and minutes.
• Submit and manage expenses for the Executive and direct reports.
• Liaise with internal and external EAs.
• Book car services, run occasional errands, and assist with personal tasks.
• Provide support to other senior leaders as needed.

Skills, Knowledge and Experience:

• Previous Team Assistant or Office Coordination experience is essential
• Excellent verbal communication and able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Excellent written communication
• Ability to develop realistic action plans while being sensitive to time constraints and resource availability
• Ability to prioritise, organise and schedule tasks
• Analytical skills
• Attention to detail and accuracy is vital
• Demonstrated problem solving skills
• Results driven

The Rewards and Culture

We’re proud of our culture and deeply value the experience of every team member. When you join us, you’re not just taking on a job, you’re joining a company that invests in your growth, well-being, and success. We have created a culture that provides our people with platforms to share their ideas so we can shape the future of our products.

What We Offer:

Personal Development We have a rich history of providing people with growth opportunities throughout their InfoTrack journey. We provide our people with professional development plans, technical training, leadership programs, and clear career progression opportunities.

Reward & Recognition We have a culture of recognising the contributions of our people and rewarding them for their impact. We have various formal recognition programs as well as access to our employee share scheme. We put an emphasis on staff happiness, so we have a well-stocked snack cupboard, weekly catered lunches, free breakfast every morning and locally based social committees that drive events for each office including a Table Tennis competition.

Health & Wellbeing We care about our people’s well-being and that is why we offer a range of benefits including fully covered gym memberships, monthly in-house massages, progressive leave policies and access to an Employee Assistance Program.

Join a company that puts people first, where your contributions are valued, and your potential is supported every step of the way. Apply now or message us directly to find out more! Please note - this is a Full-time Permanent role.

At InfoTrack we are a diverse workforce and we’re proud to be an equal opportunity employer. We believe our differences make us stronger. We therefor encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex, and genders.